Brian J. Kempf
Mt. Prospect,Illinois
Summary
I am an experienced professional with a successful career in retail banking, and operations. I have a proactive approach that has resulted in growing deposit and client base, as well as using careful attention to detail to minimize risk. I have excellent interpersonal, analytical, and organizational skills that are essential in a highly competitive environment.
Overview
26
26
years of professional experience
Work History
Personal Banker
CenTrust Bank-A division of SmartBiz Bank
Northbrook, Illinois
07.2025 - Current
- Delivered comprehensive financial services to clients, effectively enhancing their banking experience and satisfaction.
- Cultivated strong client relationships through personalized service, resulting in increased customer retention and loyalty.
- Analyzed customer financial needs and recommended appropriate banking products, contributing to overall sales growth.
Assistant Manager/Bank Officer
Northbrook Bank & Trust-A Wintrust Community Bank
Northbrook, Illinois
01.2021 - 07.2024
- Oversaw operations, including training, scheduling and facility management of the bank branch as well as ensured compliance of all department, bank and regulatory policies and procedures.
- Perform Personal Banker duties as necessary and cross-selling products and services that carefully align with customer needs including deposit, loan and retirement products.
- Frequently participate in networking events and Northbrook Rotary, to enhance the bank's presence in the local community as well as conduct meetings to keep team members informed and motivated.
Relationship Banker
Northbrook Bank & Trust-A Wintrust Community Bank
Northfield, Illinois
01.2016 - 01.2021
- Offer products and services that makes sense to our clients, by doing a complete review.
- Oversaw the teller line to ensure operational efficiency and accuracy.
- Perform daily office responsibilities and tasks such as account transactions, accounts maintenance and customer correspondences.
- Attended Glenview Rotary, and was active in the community.
- High Performer in 2019 for SSS (Service, Sales metrics score with integrity).
- Arranged several successful Bank @ Work Events.
Personal Banker
First American Bank
Glenview, IL
01.2015 - 01.2016
- Build relationships with new and existing customers by identifying their needs and educating them about the features and benefits of personal banking products, while operating a teller drawer with limited staff.
- Participated in customer services phone queue on a daily basis.
- Processed mortgage, home equity and other retail loan applications.
Senior Personal Banker
BMO Financial Group
Mt. Prospect/Northbrook, IL
01.2012 - 01.2015
- Conducting a thorough financial needs assessment and offering the most appropriate products and services to the client.
- Generating leads to refer to the appropriate partner area.
Personal Banking Officer/Teller Manager
Northside Community Bank
Riverwoods, IL
01.2011 - 01.2012
- Oversaw many aspects of a retail banking environment.
- Managing the staff of the Personal Banking department and the Teller Line.
- Meeting with area businesses to increase client base and bank profitability.
- Acting Branch Manager for 3 months, while manager was on maternity.
- Successfully made business calls to local businesses and brought in very large client while branch manager was out in 2011.
- Member of the Deerfield Chamber of Commerce.
- Attended many After Hours events in the community.
Personal Banker
Bank of America
Arlington Heights, IL
01.2006 - 01.2011
- Build relationships with individual clients to meet their financial needs.
- Follow established processes and guidelines in daily activities to do what is rights for clients and the bank.
- Manages financial center traffic, appointments and outbound calls effectively.
Portfolio Accounting Analyst
The Northern Trust Company
Chicago, IL
01.2005 - 01.2006
- Verified diversified transactions.
- Audited transaction and portfolio reports, and researched discrepancies on a daily basis for employee benefit trust accounts.
Investment Manager Relationship Representative
The Northern Trust Company
Chicago, IL
01.2003 - 01.2006
- Responsible for servicing complex institutional trust and custody client relationships for Northern Trust Securities, Inc.
- Oversaw trade and FIX activity in domestic, international and institutional client accounts in the securities brokerage subsidiary.
- Communicated and acted as a resource for investment managers, brokerage firms, institutional clients and internal partners to ensure that products and services are meeting their needs, expectations, and specifications.
Securities Technician/Northern Trust Global Investment, Global Trade
The Northern Trust Company
Chicago, IL
01.2000 - 01.2003
- Assisted the manager and staff in the resolution of complex operations related problems.
- Reviewed and processed client and internal partner requests, within the guidelines of departmental policies and procedures.
- Frequently contacted internal partners and all levels of staff to communicate problem resolution.
- Developed and implements effective internal control procedures and modified existing processes as needed.
Education
Bachelor of Arts - Liberal Arts, Political Science
Dominican University
River Forest, ILTimeline
Personal Banker
CenTrust Bank-A division of SmartBiz Bank
07.2025 - Current
Assistant Manager/Bank Officer
Northbrook Bank & Trust-A Wintrust Community Bank
01.2021 - 07.2024
Relationship Banker
Northbrook Bank & Trust-A Wintrust Community Bank
01.2016 - 01.2021
Personal Banker
First American Bank
01.2015 - 01.2016
Senior Personal Banker
BMO Financial Group
01.2012 - 01.2015
Personal Banking Officer/Teller Manager
Northside Community Bank
01.2011 - 01.2012
Personal Banker
Bank of America
01.2006 - 01.2011
Portfolio Accounting Analyst
The Northern Trust Company
01.2005 - 01.2006
Investment Manager Relationship Representative
The Northern Trust Company
01.2003 - 01.2006
Securities Technician/Northern Trust Global Investment, Global Trade
The Northern Trust Company
01.2000 - 01.2003
Bachelor of Arts - Liberal Arts, Political Science
Dominican University