Michael Johnson
Monticello,MS
Summary
Accomplished leader with a proven track record at TMR SERVICES and TEMCO Louisiana / Jackson, adept in strategic planning and operational excellence. Spearheaded initiatives that significantly enhanced customer satisfaction and revenue growth. Skilled in organizational leadership and team building, consistently fostering environments that encourage innovation efficiency.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
17
17
years of professional experience
Work History
President
TMR SERVICES
05.2023 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Drove revenue growth by expanding service offerings and identifying new market opportunities.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Managed crisis situations effectively while minimizing disruption to daily operations.
Owner
TMR Services
02.2019 - 05.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Vice President
TEMCO Louisiana / Jackson
03.2008 - 02.2019
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Identified opportunities to improve business process flows and productivity.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
Education
Associate Of Applied Business - HVAC / Refrigeration
East Central Community College
Decatur, MSSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Operations oversight
- Cost control
- Team leadership
- Decision-making
Timeline
President
TMR SERVICES
05.2023 - Current
Owner
TMR Services
02.2019 - 05.2023
Vice President
TEMCO Louisiana / Jackson
03.2008 - 02.2019
Associate Of Applied Business - HVAC / Refrigeration
East Central Community College