Brian Joyce
Poughkeepsie,NY
Summary
Community engagement professional with experience leading community service programs, building partnerships, working alongside probation and community agencies, and motivating individuals toward successful outcomes. Recognized for strong relationship-building, organization, documentation, public speaking, conflict resolution, and the ability to connect with people from diverse backgrounds.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Community Service Supervisor
Project MORE
01.2022 - Current
- Led and supervised community service participants, fostering accountability, professionalism, and personal growth to enhance program effectiveness.
- Coordinate daily work assignments, monitor attendance and productivity, and ensure program compliance with agency expectations.
- Serve as a liaison between probation staff, community organizations, and program participants to promote positive outcomes.
- Built trusting relationships with individuals from diverse backgrounds, utilizing motivational communication and problem-solving skills to support participant engagement.
- Resolve conflicts, de-escalate challenging situations, and coach participants through barriers to successful program completion.
- Maintain detailed documentation, track participant progress, and ensure reports are completed accurately and on time.
- Represented Project MORE throughout Dutchess County, collaborating with nonprofit organizations such as Dutchess County Restore, HVARS, Lucky Orphans Horse Rescue, and local food pantries.
Lifeguard
Rocking Horse Ranch
01.2021 - 01.2023
- Monitored pool area to ensure guest safety through proactive supervision and effective emergency response.
- Applied CPR and First Aid training during emergencies while delivering outstanding customer service.
- Built rapport with children and families, creating a welcoming and safe environment.
Office Assistant
Project MORE
01.2021 - 01.2022
- Supported daily operations by maintaining accurate documentation, coordinating schedules, and providing essential administrative support.
- Updated probation personnel on participant status and program developments to ensure alignment and timely interventions.
- Managed confidential records while prioritizing competing deadlines in a fast-paced environment.
Education
60 college credits -
SUNY Ulster
Skills
- Community Outreach & Relationship Building
- Leadership & Team Supervision
- Recruitment & Networking
- Documentation & Case Records
- Public Speaking & Presentations
- Conflict Resolution
- Time Management
- Microsoft Office
- CPR
- First Aid
- Narcan
- Defensive Driving
Certification
- CPR
- First Aid
- Narcan
- Defensive Driving
Timeline
Community Service Supervisor
Project MORE
01.2022 - Current
Lifeguard
Rocking Horse Ranch
01.2021 - 01.2023
Office Assistant
Project MORE
01.2021 - 01.2022
60 college credits -
SUNY Ulster