Summary
Overview
Work History
Education
Skills
Timeline
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Brian J. P. Elston

Oxnard,CA

Summary

Dynamic professional with extensive experience at NARA Northwest, specializing in data management and customer service excellence. Proven ability to streamline warehouse operations while maintaining strict adherence to confidentiality and HIPAA guidelines. Achievements include significant improvements in event coordination and advanced proficiency in Microsoft Office applications, particularly Excel. Committed to enhancing operational efficiency and supporting organizational goals.

Overview

14
14
years of professional experience

Work History

Warehouse Driver

NARA Northwest
Portland, OR
05.2024 - Current
  • Coordinated delivery and pickup of equipment and donations efficiently.
  • Configured equipment for events hosted by NARA.
  • Recorded incoming equipment and donations.
  • Organized warehouse space to maximize efficiency of storage and retrieval operations.
  • Provided excellent customer service through courteous interaction with clients.

Data Entry Specialist

Robert Half/Multnomah County Transportation
Portland, OR
02.2024 - 05.2024
  • Managed and documented the relocation of sensitive records to an external storage facility.
  • Developed comprehensive spreadsheets for all records.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Documented data entry completions in corresponding logbooks.

Client Benefits Specialist

Ventura County Human Services Agency
Ventura, California
09.2023 - 01.2024
  • Assessed eligibility of client submissions for both Medi-Cal and Covered California programs.
  • Input data into CalSAWS program and confirm accuracy of information.
  • Contacted clients for income, citizenship, and identity status verification.
  • Established timelines for information verification.
  • Assessed qualification for assistance by reviewing provided information against set guidelines.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.

Medical Records Specialist

NARA Northwest
Portland, OR
07.2022 - 09.2023
  • Prepared organized records for efficient offsite transportation.
  • Executed electronic scanning process for up-to-date medical documentation using Sure Scripts.
  • Adhered rigorously to HIPAA guidelines.
  • Maintain Offsite Chart Database

Fine and Performing Arts Coordinator

Reynolds High School
Portland, OR
04.2022 - 08.2022
  • Managed event scheduling and communications for the main auditorium.
  • Handled sound and lighting operations for all main auditorium events.
  • Oversaw and trained student technicians for external events.

Office Assistant 2

Multnomah County Covid-19 Immunization Team
Portland, OR
11.2021 - 03.2022
  • Registered clients upon arrival by verifying details and updating records.
  • Verified vaccine doses in Alert IIS, trained new staff on EPIC workflow procedures, and facilitated smooth clinic operations.
  • Act as primary contact during coordinator or supervisor absence.
  • Protected sensitive information through stringent confidentiality protocols.

Data Entry/Payroll Assistant

Staffmark
Portland, OR
07.2020 - 10.2020
  • Record all hours worked by contractors and permanent employees
  • Monitored sign-in sheets for staffing agencies.
  • Documented productivity numbers for prior day.
  • Enforced payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.

Lessons Studio Manager

Guitar Center
Portland, OR
10.2019 - 03.2020
  • Managed team of eight instructors.
  • Expanded client base by acquiring new students through sales of lessons.
  • Maintain and update both instructor and student
  • Coordinated logistics and executed special events including open houses and recitals.
  • Oversaw daily studio operations, ensuring smooth workflow and client satisfaction.
  • Analyzed studio performance metrics to identify trends, challenges, and opportunities for growth.

Dropship Coordinator

Daimler Trucks North America
Portland, OR
01.2011 - 01.2017
  • Monitored dealer orders, obtaining ship dates, carrier info, and tracking numbers.
  • Contacted material master at vendor location via phone and e-mail to confirm timely shipment of orders per Daimler management expectations.
  • Support material planners in enforcing vendor deadlines for shipping dealer orders
  • Schedule meetings and conference calls using Microsoft Outlook calendar

Education

Bachelor of Science - Music Education

Warner Pacific College
Portland, OR
05-1989

Associates Degree - Performing Arts

Mt. Hood Community College
Gresham, OR
01.1983

Skills

  • Excel Proficiency – Intermediate
  • Stock control
  • Pallet jack operation
  • Advanced Microsoft Word Skills
  • Intermediate PowerPoint Skills
  • Experience with Epic Medical Records
  • Advanced Microsoft Office Skills
  • Project Documentation
  • Punctual and reliable
  • Customer Service-oriented

Timeline

Warehouse Driver

NARA Northwest
05.2024 - Current

Data Entry Specialist

Robert Half/Multnomah County Transportation
02.2024 - 05.2024

Client Benefits Specialist

Ventura County Human Services Agency
09.2023 - 01.2024

Medical Records Specialist

NARA Northwest
07.2022 - 09.2023

Fine and Performing Arts Coordinator

Reynolds High School
04.2022 - 08.2022

Office Assistant 2

Multnomah County Covid-19 Immunization Team
11.2021 - 03.2022

Data Entry/Payroll Assistant

Staffmark
07.2020 - 10.2020

Lessons Studio Manager

Guitar Center
10.2019 - 03.2020

Dropship Coordinator

Daimler Trucks North America
01.2011 - 01.2017

Bachelor of Science - Music Education

Warner Pacific College

Associates Degree - Performing Arts

Mt. Hood Community College

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Brian J. P. Elston