Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Patient Accounts Representee
Boston Children's Hospital
Boston, MA
01.2017 - Current
Worked closely with insurance companies regarding claims processing, payment status updates, and follow-up procedures.
Reviewed medical records for accuracy prior to submitting them for reimbursement purposes.
Ensured all deadlines were met in accordance with established timelines.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Patient Access Representative
Harbor Medical Associates
Norwell, MA
01.2010 - 12.2016
Verified insurance coverage for services provided by the facility.
Responded to patient inquiries regarding billing or financial matters.
Ensured accuracy of all data entered into computer system.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Answered phones promptly in a professional manner.
Followed up on unpaid claims in a timely manner.
Reviewed account receivables for accuracy prior to sending out statements.
Actively participated in team meetings and training sessions.
Applied HIPAA privacy and security regulations while handling patient information.