Summary
Overview
Work History
Education
Skills
Timeline
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Brian Khan

PICKERINGTON,OH

Summary

Accomplished IT healthcare leader with a proven track record in product life-cycle ownership and leading cross-functional teams. Skilled in managing and implementing applications with expertise in project management, team leadership and mentoring, client/vendor relationships, systems implementations, problem resolution, system administration, and staff training development.

Overview

5
5
years of professional experience

Work History

Business Coach

Cencora
03.2022 - Current
  • Responsible for over $1M in opportunities identified for three clients within first year utilizing Revenue Cycle Optimization tool (RCO)
  • Facilitate virtual, in-person, and blended learning sessions.
  • Monitor and analyze client's progress, results, and overall satisfaction to implement process improvement initiatives.
  • Troubleshoot, brainstorm, and collaborate with fellow coaches on ways to make coaching more impactful for clients.
  • Identified areas of improvement within client organizations, providing actionable recommendations and guidance on implementation.

Project Manager

Mediquant
03.2021 - 03.2022
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
  • Analyzed project performance data to identify areas of improvement.
  • Monitored project progress, identified risks, and took corrective action as needed.
  • Utilized Workfront software to document project plan
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.

Implementation Manager

Craneware
12.2018 - 03.2021
  • Advised vital stakeholders and product owners throughout application implementations
  • Analyzed customer data and suggested improvements
  • Created user guides and instructional manuals
  • Researched and resolved barriers to successful system functionality, improving support and issue resolution
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Education

Bachelor of Business Administration -

Mount Vernon Nazarene University
Columbus, OH

Skills

  • Healthcare Leadership
  • EMR Implementation
  • Client relationship building
  • Customer Support
  • Interpersonal Communication Skills
  • System Implementation
  • Procedure Manual Writing

Timeline

Business Coach

Cencora
03.2022 - Current

Project Manager

Mediquant
03.2021 - 03.2022

Implementation Manager

Craneware
12.2018 - 03.2021

Bachelor of Business Administration -

Mount Vernon Nazarene University

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