Summary
Overview
Work History
Education
Skills
Timeline
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Brian King

Brian King

Queens,NY

Summary

Adept at leading security teams, my tenure at Big Time Protection Security significantly reduced theft incidents, showcasing my expertise in safety regulations and team leadership. My diverse background also includes enhancing customer satisfaction at Ace Hardware and streamlining operations at Cheesecake Factory Inc, proving my ability to drive results and foster team growth.

Overview

7
7
years of professional experience

Work History

Security Supervisor

Big Time Protection Security
08.2022 - Current
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.

Hardwear Store

Ace Hardware
08.2018 - 08.2022
  • Assisted with staff training initiatives by providing guidance on product knowledge, store procedures, and customer service techniques.
  • Enhanced customer satisfaction by providing knowledgeable assistance and recommending suitable products for their needs.
  • Elevated store reputation through exemplary customer service skills which resulted in repeat business from satisfied patrons.
  • Aided with seasonal displays changes contributing to increased sales during promotional events.
  • Managed customer returns efficiently, processing refunds or exchanges in a timely manner while maintaining detailed records for store reference.

Head Chef

Cheesecake Factory Inc
12.2017 - 05.2021
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Hired, managed, and trained kitchen staff.
  • Maintained well-organized mise en place to keep work consistent.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Warehouse Forklift Operator

Home Depot
01.2018 - 08.2020
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.

Education

Associates - Law (Pre-Law)

University of North Carolina At Chapel Hill
Chapel Hill, NC

Skills

  • Security team management
  • Safety and security regulations
  • Daily incident reporting
  • Physical Restraint Training
  • Team Leadership
  • Crime Prevention

Timeline

Security Supervisor

Big Time Protection Security
08.2022 - Current

Hardwear Store

Ace Hardware
08.2018 - 08.2022

Warehouse Forklift Operator

Home Depot
01.2018 - 08.2020

Head Chef

Cheesecake Factory Inc
12.2017 - 05.2021

Associates - Law (Pre-Law)

University of North Carolina At Chapel Hill

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Brian King