Brian K. Jones
Black Diamond
Summary
Strategic leader in healthcare technology with a focus on digital transformation and operational efficiency. Achievements include a 66% reduction in data center costs and elevating compliance from the bottom 25% to the top 8% of EMRs. Expertise in aligning IT strategies with clinical objectives to foster innovation and enhance patient access.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Chief Information Officer
UW Medicine – Valley Medical Center
Renton
01.2024 - Current
- Positioned executive team to respond to competitive market needs by moving IT infrastructure services to fully managed vendor solution in private cloud and disaster recovery, achieving 66% reduction in data center costs with 99.999% uptime for caregivers while transferring cybersecurity risks to vendor, projected to save hospital district $2M annually.
- Authored IT transformation plan to dissolve 13-year affiliation with UW Medicine, optimizing clinical service delivery for staff and enhancing patient access across multiple cities in hospital district.
- Senior executive providing technology oversight of Washington’s largest public hospital district for 750K residents. Leads 160-person team supporting 4.5K system staff. Manages $56M operations and $18M capital budgets.
Chief Information Officer
Billings Clinic
Billings
01.2019 - 01.2024
- Led technology transformation for a 20-hospital system comprised of a Level 1 trauma center and 1,000 beds of both owned and affiliated hospitals. Managed four new hospital affiliations with EHR and ERP implementations in the last three years. Leads 214-person team supporting 9K system staff. Manages $65M operations and $20M capital budgets supporting repeatable CMS 5-star quality and Leapfrog A safety organization.
- Developed strategy and led an $8M Cerner EMR standardization project in 18 months, despite pandemic. Removed 96% of historical customization and brought patient access, clinical and revenue cycle to Cerner standard for 20-hospitals. Elevated compliance from bottom 25% of Cerner EMRs to top 8% worldwide.
- Created digital front-door strategy enabling consumer interaction with health system. Deployed mobile tools for online appointments, e-checkin, on-demand clinical care, and telehealth across 35 communities.
- Built comprehensive cybersecurity program using managed detection and response systems for health system CEOs and boards. Collaborated to link rural Montana and Wyoming facilities into a model program recognized by bond rating agencies, reducing cybersecurity insurance premiums 25%.
- Authored Billings Clinic modernization roadmap, resulting in recognition as 2022 & 2023 Digital Health Most Wired award recipient.
Regional CIO, Inland Northwest Region
MultiCare Health System
Spokane
01.2015 - 01.2019
- Led execution and delivered on a strategic IT roadmap including $25M Epic EMR, ERP and infrastructure conversions, which brought seamless connectivity for the healthcare delivery team across Eastern Washington that included 200 community-based providers.
- Led technology and integration strategy for regional executive team, generating growth and new alliances with community healthcare leaders. Provided daily direction to team supporting 4K users across 8K square miles. Managed $14.9M operational budget and $15M capital budget. Honored as 2016 Employee of the Year.
- Developed IT divestiture and acquisition strategy minimizing disruption to healthcare delivery during integration of two health systems, modernizing and deploying new EMR and ERP solutions.
- Collaborated with financial and clinical operations to align service delivery approach, achieving 21% reduction in capital funding dependencies over two years through portfolio alignment, infrastructure refresh, and fostering partnership culture.
Chief Information Officer
T and T Consulting Services, Inc.
San Antonio
01.2014 - 01.2015
- Consulted and aligned corporate functions for solutions provider, creating strategic road map for account expansion and collaborating on company assets, resulting in 44% increase in annual revenue within 11 months.
- Led technical design and proposal which resulted in 5-year National Institute of Health contract supporting visibility of research protocols across NIH institutes providing project management and web development support.
- Secured Advisory and Assisted Services contract to deliver financial services support to 74 hospitals within Air Force Medical Service and Air Force Medical Operations Agency.
Director, Strategic Programs
Smartronix, Inc.
San Antonio
01.2009 - 01.2013
- Managed 40-person global team with $15 million P&L, directing healthcare programs and leading health data management services. Consulted with senior leadership on healthcare initiatives impacting Department of Defense Health Agency and private healthcare institutions.
- Led team in standardizing 39 EMR platforms across 74 medical facilities. Created e-solution for core platform elements, and utilized team/technology to address issues. Drove 31% increase in billable third-party claims, with ROI of $4.7M for 2010-2012. Resolved 1.7M record errors in 3.5 years and cut patient error rate from 12% to <4%. Process ensured 97% of all issues were corrected within 2 weeks.
- Collaborated with government to establish single data center for all medical facilities in San Antonio, migrating product lines from two Level I trauma centers. Reduced government-funded data center footprint by 40% and staffing needs by 29% in 2 years, achieving first health agency compliance with presidential Federal Data Center Consolidation Initiative.
- Secured a 2-year contract to implement the Enterprise Architecture division within the Air Force to address issues with standardization and interoperability.
Chief Information Officer
Wilford Hall Medical Center
San Antonio
01.2008 - 01.2009
- Developed strategic plan for merger of two Level I DoD trauma centers, leading implementation efforts with FDA, PMO, and other agencies to enhance clinical workflows. Reduced security vulnerabilities from 12K to 7.
- Designed clinical medicine enclave hosting solution to migrate 2 services’ security postures and standardize clinical information data sets/delivery across San Antonio. Deployed tri-service Picture Archiving and Communication System for 4 global tele-medicine initiatives, enabling 41K patient studies and achieving $1.2M ROI in first year.
- Directed 135-person staff and managed all functional areas in localized medical campus (Level I trauma center) as part of Air Force’s largest medical education and operations platform. Oversaw programs and guided healthcare delivery team with a fully integrated EMR involving 15K admissions and 875K outpatient visits and $39M P&L.
Chief Information Officer
Surgeon General’s Regional Office
San Antonio
01.2006 - 01.2008
- Acted as the CIO for the Air Force Medical Services’ largest regional health system. Led professional staff in designing technology standards and support for 14 hospitals with 10,000 employees across 6 states.
- Chosen by the Air Force Surgeon General to develop standardized services offerings based on the size of the medical facility. Saved the Air Force $12.9M in the first year. Approach adopted by the Military Health System.
- Led strategic planning for technology initiatives and resource allocation.
- Oversaw implementation of electronic health record systems across departments.
- Managed IT security protocols to protect patient data and privacy.
Deputy Chief Information Officer
Wright Patterson Medical Center
Dayton
01.2003 - 01.2006
Chief Information Officer & Chief Financial Officer
16th Medical Group
Ft Walton Beach
01.2000 - 01.2003
Chief Financial Officer
Vandenberg Hospital
Lompoc
01.1998 - 01.2000
Education
Master of Applied Science - Project Management
Villanova University
Philadelphia, PAMaster of Business Administration - Information Systems
Touro University International
Los Alamitos, CABachelor of Science - Health Care Management
Bellevue University
Bellevue, NESkills
- EMR Strategy & Development
- Digital transformation
- Healthcare Compliance
- Revenue Cycle Leadership
- Delivery strategy
- Digital health planning
- Process Improvement
- Innovation Development
- Partnership development
- Team leadership
- Coaching & Mentoring
- team leadership
Websites
Certification
- Certified as Professional in Healthcare Information and Management Systems (CPHIMS)
- Member, College of Health Information Management Executives (CHIME)
- Completed CIO Bootcamp in 2008
Leadership Strengths
Extensive experience in game-changing, innovative digital transformations for healthcare businesses, including EMR implementation strategy and health system and trauma center integrations. For 22+ years as a C-suite leader, crafts strategy and directs delivery of information and technology solutions, with an emphasis on quality, patient access, and stewardship of costs. Proven ability to lead, mentor and motivate large and diverse IT professional teams to exceed expectations and continue career development.
Timeline
Chief Information Officer
UW Medicine – Valley Medical Center
01.2024 - Current
Chief Information Officer
Billings Clinic
01.2019 - 01.2024
Regional CIO, Inland Northwest Region
MultiCare Health System
01.2015 - 01.2019
Chief Information Officer
T and T Consulting Services, Inc.
01.2014 - 01.2015
Director, Strategic Programs
Smartronix, Inc.
01.2009 - 01.2013
Chief Information Officer
Wilford Hall Medical Center
01.2008 - 01.2009
Chief Information Officer
Surgeon General’s Regional Office
01.2006 - 01.2008
Deputy Chief Information Officer
Wright Patterson Medical Center
01.2003 - 01.2006
Chief Information Officer & Chief Financial Officer
16th Medical Group
01.2000 - 01.2003
Chief Financial Officer
Vandenberg Hospital
01.1998 - 01.2000
Master of Applied Science - Project Management
Villanova University
Master of Business Administration - Information Systems
Touro University International
Bachelor of Science - Health Care Management
Bellevue University