Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
2
2
years of professional experience
Work History
General Manager
Freddys Frozen Custard And Steakburger
Kingwood, TX
02.2023 - Current
Created sales reports that tracked daily, weekly, and monthly sales figures.
Utilized effective sales strategies to meet monthly sales targets and labor goals.
Attended weekly meetings with my district manager to discuss strategies for increasing sales volume.
Trained and supervised staff members in all aspects of restaurant operations.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Built relationships with customers to ensure repeat business opportunities.
Education
High School Diploma -
Splendora High School
Splendora, TX
05-2024
Skills
Strong communication abilities
Customer Service
Conflict Resolution
Strong Work Ethic and Dependable
Prioritization and time management
Leadership and team building
Consistently meets goals
Multitasking
Operations management
Timeline
General Manager
Freddys Frozen Custard And Steakburger
02.2023 - Current
High School Diploma -
Splendora High School
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