BRIAN KRIZ
Raleigh,NC
Summary
I am well rounded and capable in a variety of fields. I'm incredibly adaptable and quick to pick up and develop new skills as they are needed or desired. For over 3 years I have worked with a large amount of autonomy and responsibility while rapidly developing new skills as technology develops and changes.
Overview
8
8
years of professional experience
Work History
Repair Technician
Triangle Cellular Repair
Raleigh, NC
07.2018 - Current
- Worked open to close (9 hour) shifts without need of assistance at multiple stores within the company
- Performed daily tasks for opening and closing the stores
- Assisted in marketing at events and through social media
- Used limited resources to make emergency repairs to various machinery
- Developed new practices and techniques for any new challenges that arose from newer technology
- Trained new hires in processes of varying difficulty
- Ability to explain repair options in an engaging way with levels of simplification based on customer depth of understanding
- Explaining the required paperwork to clients consistently and accurately
- Ensuring that all data and privacy is protected while performing non-data related repairs and minimizing any observation of personal data for data related repairs and recovery
- Ensuring quality control of parts and procedures
- Explained company policies and practices efficiently and effectively
- Researched and recommended devices under the lenses of repair difficulty and cost, operational functions, cost-benefit, and lifespan of the clients current device
- Interpreted repair tickets to determine causes of problems and took appropriate action for resolution
- Diagnosed and resolved complex issues for an extremely wide variety of cases
- Held the record of fastest to complete training after I was hired
- Responded to service requests during and after business hours
- Read and understand blueprints and schematics to deduce appropriate steps needed to complete a repair
- Monitored social media and online sources for industry trends
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
General Worker
Kriz Landscaping
04.2013 - 12.2017
- Employed on an as-needed basis due to schooling and seasonal demands
- Assisted and performed large raw material transportation
- Conducted general landscape modifications such as planting, uprooting, transplanting, and likewise
- Conducted installation of medium to large structures such as patios, decks, waterfalls, fire-pits, and likewise
- Assisting surveying and leveling of land for projects Installing and connecting landscape lighting
- Arranging and cleaning projects to be extremely presentable.
Seasonal Worker
Kohls
- I managed inventory in the stock room, replenished the sales floor, and gathered and packaged online orders for in-store pickup and delivery
- Occasionally, when the lines were long, I would run a register, having pleasant interactions with customers every time.
Education
High School Diploma -
Garner Magnet High School
Associate of Science - Physics and Chemistry
Wake Tech Community College
Skills
Deep electronic hardware understanding
Micro-soldering and small electronics experience
Skilled with mathematics and logistics
Strategic thinker
Ability to lift 100 pounds
Inventory management
Adaptive and fast learner
Power and hand tool experience
Works well independently
Safety procedure knowledge
Effective at multi-tasking
Water and sewer pipe installation and masonry
Timeline
Repair Technician
Triangle Cellular Repair
07.2018 - Current
General Worker
Kriz Landscaping
04.2013 - 12.2017
Seasonal Worker
Kohls
High School Diploma -
Garner Magnet High School
Associate of Science - Physics and Chemistry
Wake Tech Community College