Brian Kucserka
Folsom,CA
Summary
Dynamic professional with experience at Handles Ice Cream, excelling in customer service and team collaboration. Proven ability to enhance customer experiences through tailored recommendations and effective communication. Skilled in inventory management and maintaining high standards of cleanliness, ensuring operational efficiency and product quality.
Overview
2
2
years of professional experience
Work History
Ice Cream Scooper
Handles Ice Cream
Folsom , CA
06.2025 - Current
- Served ice cream and created custom sundaes for customers.
- Engaged with customers to tailor recommendations based on individual preferences, enhancing their experience.
- Trained new team members on proper scooping techniques to maintain consistent service quality and speed.
- Followed health and safety guidelines to maintain product quality standards.
- Maintained cleanliness of scooping area and customer service stations.
- Managed inventory levels of ice cream flavors and toppings to ensure availability for customer orders during peak times.
- Handled cash register transactions and processed customer payments accurately.
Packager
Areometals Inc
El dorado Hills, CA
05.2024 - 08.2024
- Operated packaging machinery to efficiently package products for shipment.
- Prepared and packaged goods, often for shipping.
- Ensured packages were properly labeled, packaged, and loaded using scales and pumps for efficient shipping.
- Collaborated with team members to streamline packing processes and improve efficiency.
- Maintained cleanliness and organization of packaging area, promoting effective workflow.
- Executed pre-paint operations and marked parts, ensuring timely preparation of materials in production.
Education
Associate of Arts - Business Management
SACRAMENTO CITY COLLEGE
SACRAMENTO01-2026
Diploma -
VISTA DEL LAGO HS
Folsom, CA01-2024
Skills
- Food safety
- Cleaning techniques
- Customer service
- Customer engagement
- Sales support
- Stock oversight
- Task organization
- Time management
- Team collaboration
- Effective communication
- Critical thinking
- Peer influence
Volunteer Experience
Volunteer, Folsom American Little League, Field maintenance including dragging the baseline and infield, Drying the field after rain, Assisting with umpiring games and event setup
Languages
English, Fluent
Timeline
Ice Cream Scooper
Handles Ice Cream
06.2025 - Current
Packager
Areometals Inc
05.2024 - 08.2024
Associate of Arts - Business Management
SACRAMENTO CITY COLLEGE
Diploma -
VISTA DEL LAGO HS