Brian Kuhlenbeck
I am a goal-oriented manager with distinguished experience in the sports industries with proven leadership abilities. I am an expert in increasing productivity and customer satisfaction while driving revenue and sales while being committed to streamlining procedures and optimizing employee talent.
I am a sales expert prepared for leadership roles with a proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Work History
Team Sports Sales Manager
7 Months- Directed sales floor operations to improve customer service and support revenue growth
- Led associate coaching on product knowledge, selling techniques, and service standards
- Coordinated merchandise presentation to maintain organized, brand-consistent sporting goods displays
- Analyzed sales trends to adjust inventory focus and improve product availability
- Trained staff on POS processes, transaction accuracy, and register procedures
- Resolved customer concerns promptly to protect satisfaction and repeat business
- Developed daily sales plans to align staff coverage with traffic patterns
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Assistant General Manager
3 Years 3 Months- Directed daily store operations, ensuring consistent execution across sales floor, service, and backroom functions.
- Supported hiring, onboarding, and training efforts to build knowledgeable, customer-focused teams.
- Coordinated staffing schedules to maintain coverage for peak traffic and seasonal demand.
- Monitored merchandising standards to align product placement with brand and sales priorities.
- Handled cash accurately and prepared deposits.
- Reinforced loss prevention practices to reduce shrink and support store compliance.
- Partnered with store leadership to review performance trends and refine operational processes.
National Sales Representative
8 Months- Managed national account relationships, aligning product assortments with team and league purchasing needs.
- Negotiated pricing and contract terms, supporting competitive bids and long-term customer retention.
- Collaborated with operations and fulfillment teams to resolve order issues and improve delivery accuracy.
- Guided clients through product catalogs, sizing, and customization options for uniforms and team gear.
- Coordinated with internal departments to ensure timely communication on inventory, order status, and customer requests.
- Strengthened client satisfaction by addressing escalations, clarifying specifications, and supporting repeat orders.
- Maintained and organized customer database of over 100 clients nationwide.
Department Manager
2 Years 10 Months- Managed department operations, ensuring product availability, pricing accuracy, and consistent customer service standards.
- Supervised associates, assigned daily tasks, and supported training on store policies and merchandising procedures.
- Monitored inventory levels, ordered stock, and reduced out-of-stock conditions across department shelves.
- Maintained compliance with food safety, sanitation, and company loss prevention requirements.
- Coordinated scheduling, labor coverage, and workflow adjustments to meet customer traffic demands.
- Reviewed sales trends and department performance to improve merchandising decisions and operational efficiency.
Assistant Track and Field Coach
6 Years 3 Months- Coordinated daily track and field practices, reinforcing event-specific drills, conditioning, and technique development.
- Supervised student-athletes during workouts, travel, and meets, maintaining safe and disciplined team standards.
- Assisted with meet-day logistics, including lane assignments, event entries, relay lineups, and equipment setup.
- Evaluated athlete performance and communicated coaching observations to refine training plans and event placement.
- Monitored proper use of training equipment, track facilities, and safety protocols during all team activities.
- Guided student-athletes through warmups, cooldowns, and recovery routines to promote readiness and injury prevention.
- Mentored developing runners and field athletes, providing instruction that improved confidence, consistency, and technique.
- Facilitated goal-setting sessions with athletes at the beginning of each season, guiding them in defining realistic objectives based on their abilities and aspirations.
Education
Bachelor of Science - Sports Management
Skills
Accomplishments
While coaching for Germantown High School, I led several athletes to conference titles and state championship appearances.
While managing for Albertson's I increased sales revenue in multiple stores from $25,000 per week to nearly $70,000 per week while streamlining inventory levels and maintaining positive shopping experiences.
While managing for Sun and Ski Sports I helped change the culture of a store to becoming one of the best in the entire business not only in the sense of customer approval, but also in continuous increase in sales
I also was a volunteer sports instructor for the YMCA of Maryland where I ran and instructed youth programs in multiple sports