Djamal Sarhane
Jersey City
Summary
Motivated and adaptable student with hands-on experience at Dick’s Sporting Goods, known for delivering great customer service, and working effectively in team settings. Skilled in IT troubleshooting, PC building, and cybersecurity fundamentals, with strong communication and problem-solving abilities. Gained valuable teaching and leadership experience as a Teacher's Assistant, helping students grow academically and personally. Passionate about technology, people, and continuous self-improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier / Apparel Teammate/Team Sports Sales Associate
Dicks Sporing Goods
Jersey City
08.2025 - Current
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and recommendations.
- Managed cash register operations and balanced cash drawer daily.
- Provide excellent customer service while promoting store credit card offers.
- Promoted loyalty programs to enhance customer engagement and satisfaction.
- Collaborated with team members to ensure smooth store operations.
Tech Support & PC Repair
Freelance
08.2023 - Current
- Built and repaired custom PCs for clients
- Fixed mobile phones, including screen replacements and software issues
- Troubleshot hardware and software problems across various devices
- Provided basic guidance on cybersecurity best practices
Teacher's Assistant
Youth Training Green Construction
Jersey City
10.2024 - 06.2025
- Tutor struggling students individually and in small groups to reinforce learning concepts.
- Support classroom activities, tutoring, and reviewing work.
- Helped Build door and other stuff for an school event
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Support classroom maintenance and upkeep, organizing books, and materials.
- Maintain safety and security by overseeing students in recess environments.
Volunteer
Jersey City Board of Education
Jersey City
01.2021 - 06.2025
- Translated for non-English speaking students
- Organized and cleaned classrooms
- Distributed learning materials and paperwork
- Graded papers & peer tutored
- Moved furniture and posted student work
Education
High School Diploma -
William L. Dickinson High School
Jersey City, NJ06.2025
Skills
- Social media
- Web design
- IT troubleshooting
- PC building and repair
- Team collaboration
- Classroom management
- Basic cybersecurity
- Communication
- Problem solving
- Relationship building
- Friendly and outgoing
- Computer skills
- Customer service
- Cleaning and sanitizing
Hobbies and Interests
- IT
- Cybersecurity
- Wrestling
Languages
English
Native/ Bilingual
French
Full Professional
Arabic
Native/ Bilingual
Certification
- Certificate of Completion, May 2025
Learned Python fundamentals, software design, and problem-solving using Stanford’s CS106A curriculum.
Timeline
Cashier / Apparel Teammate/Team Sports Sales Associate
Dicks Sporing Goods
08.2025 - Current
Teacher's Assistant
Youth Training Green Construction
10.2024 - 06.2025
Tech Support & PC Repair
Freelance
08.2023 - Current
Volunteer
Jersey City Board of Education
01.2021 - 06.2025
High School Diploma -
William L. Dickinson High School