Brian Land
Bluffton,SC
Summary
A seasoned Lead Installer with a proven track record at Dean Custom Air, I excel in HVAC systems and fostering team development. Known for enhancing customer satisfaction through efficient installations and rigorous quality control, I consistently exceed targets by mastering both technical and interpersonal skills.
Knowledgeable Installer offering [Number] years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Installer
Dean Custom Air
04.2024 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Installed complete systems at new residential and business construction sites.
Lead Installer
Howell Chase Heating and Air
01.2022 - 04.2024
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Reduced installation errors, implementing thorough quality control measures.
- Improved customer satisfaction by providing efficient and accurate installations.
Lead Installer
Gochnauer Mechanical
04.2013 - 01.2022
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Streamlined installation processes for increased productivity and faster project completion.
- Loaded and unloaded building materials used for construction.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
Apprentice Technician/Install Helper
Air Solutions
10.2008 - 04.2013
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Contributed to a positive workplace culture by actively participating in teambuilding activities and offering constructive feedback during performance reviews.
- Reduced equipment downtime through proactive identification of potential issues during routine inspections and preventive maintenance activities.
- Completed comprehensive training on various tools and equipment, increasing proficiency in technical skills.
Automated Logistical Specialist (92A)
US ARMY
07.2001 - 09.2008
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
- Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
- Oversaw disposal or redistribution of excess or obsolete assets according to established guidelines.
- Ensured compliance with all applicable regulations regarding hazardous material handling by enforcing safe storage practices within the warehouse environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Enforced team adherence to safety regulations and protocols.
Education
High School Diploma -
Jones County High School
Gray Ga05-2001
Skills
- Equipment Installation
- HVAC Systems
- Electrical Wiring
- Diagnostics and troubleshooting
- Residential and commercial installations
- Equipment Repair
- Ductwork
- Sheet metal
- HVAC system installation
- Knowledge of Furnace Installations
- Variable and Staged Equipment Installations
Certification
- EPA Section 608 Technician Certification - Environmental Protection Agency.
- NATE Certification (North American Technician Excellence) - North American Technician Excellence, Inc.
- 4 Active Nate Certifications
- Current holder of TWIC credentials until 2028
- 1 year OF HVAC related Classes @ Technical college of the Low Country
Timeline
Lead Installer
Dean Custom Air
04.2024 - Current
Lead Installer
Howell Chase Heating and Air
01.2022 - 04.2024
Lead Installer
Gochnauer Mechanical
04.2013 - 01.2022
Apprentice Technician/Install Helper
Air Solutions
10.2008 - 04.2013
Automated Logistical Specialist (92A)
US ARMY
07.2001 - 09.2008
- EPA Section 608 Technician Certification - Environmental Protection Agency.
- NATE Certification (North American Technician Excellence) - North American Technician Excellence, Inc.
- 4 Active Nate Certifications
- Current holder of TWIC credentials until 2028
- 1 year OF HVAC related Classes @ Technical college of the Low Country
High School Diploma -
Jones County High School
Similar Profiles
Misty SierraMisty Sierra
Manager at Dean Sierra Custom CabinetsManager at Dean Sierra Custom Cabinets
Alexander WislerAlexander Wisler
HVAC Installer at Custom AirHVAC Installer at Custom Air
Justin CraigJustin Craig
HVAC Installer at Custom Design Heating and Air Conditioning IncHVAC Installer at Custom Design Heating and Air Conditioning Inc