Brian Landon
Noel,MO
Summary
Seasoned Field Supervisor and Owner/Operator Truck Driver with a proven track record at previous employers. Expert in safety management and customer relations, demonstrating exceptional organizational abilities and a commitment to excellence. Achieved significant client base expansion and maintained a zero-accident record through diligent adherence to safety practices and mechanical knowledge. Proven ability to build strong client relationships.
Overview
21
21
years of professional experience
Work History
Owner/Operator Truck Driver
Landon Trucking LLC
07.2023 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
Field Supervisor
Explosives and Drilling Services
03.2022 - 07.2023
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Strengthened supplier partnerships, ensuring reliable supply of high-quality materials.
- Traveled daily to new and existing construction sites and rock quarries to sell our drilling and blasting services.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Field Supervisor
The Pexco Co
08.2003 - 09.2017
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Met with customers to develop more blasting and drilling jobs
- Tested new equipment and helped to decide which used pieces of equipment to sell
Education
No Degree - Criminal Justice
Missouri Southern State University
Joplin, MOHigh School Diploma -
McDonald County
Anderson, MO05-1990
Skills
- Professionalism and Work Ethic
- Safe Driving Practices
- Self-motivation and discipline
- Organizational abilities
- Critical Thinking Capacity
- Safety Management
- Class A Commercial Driver's License
- Dependable and reliable
- Mechanical Knowledge
- Equipment Operation
- Customer-Oriented
- Customer Relations
Timeline
Owner/Operator Truck Driver
Landon Trucking LLC
07.2023 - Current
Field Supervisor
Explosives and Drilling Services
03.2022 - 07.2023
Field Supervisor
The Pexco Co
08.2003 - 09.2017
No Degree - Criminal Justice
Missouri Southern State University
High School Diploma -
McDonald County
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