Brian Landon
Brownsburg,IN
Summary
A reliable and punctual team player with years of customer service and warehouse experience. Has achieved recognition for commitment to excellence and hard work. Is able to adapt efficiently to changing priorities. Maintains a positive attitude towards difficult tasks. Can answer calls with professionalism and handle them in a timely manner.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Associate/Delivery Driver
Johnstone Supply
Annapolis, MD
03.2025 - 10.2025
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Managed inventory control processes to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to streamline shipping and receiving operations, enhancing workflow efficiency.
- Conducted regular safety inspections to ensure compliance with safety protocols and regulations.
- Trained new associates on warehouse procedures and best practices for operational excellence.
- Monitored product quality during handling processes to ensure standards were consistently met.
- Assisted in the optimization of layout design, facilitating better space utilization within the warehouse.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Trained new drivers on best practices for delivery routes and customer interactions.
- Optimized delivery routes using GPS technology, reducing fuel consumption and travel time.
- Resolved customer issues promptly, enhancing overall service experience and retention rates.
- Conducted regular vehicle inspections, maintaining compliance with safety standards and operational guidelines.
Delivery Driver
Dominos
11.2024 - 10.2025
- Pick-up and safely transport product from store to various customer locations including residential and business using company EV
- Utilize digital routing applications to set and follow the best/safest route from store to location and back
- Assist with various cleaning and stocking duties while not on the road to facilitate smooth operations inside the store
- Perform regular vehicle checks to ensure safety and integrity of vehicle, reporting any issues to MOD to schedule service appointments as needed
- Obey all state and local traffic laws/ordinances to comply with safe and legal operation of a motor vehicle
Stocking - Cap Associate
Walmart
11.2024 - 03.2025
- Perform stock handling to ensure proper inventory of shelves for customer use
- Regularly check and adjust inventory levels using handheld device to ensure accurate stock for ordering purposes
- Maintain areas for cleanliness and ease of access for customers and employees
- Answer and direct customers based on individual needs/requests while maintaining a friendly and respectful presence and atmosphere
- Adhere to industry standards for proper movement of inventory including safely handling merchandise of varying weights
- Prep warehouse for daily truck deliveries to ensure efficient processing of incoming merchandise/freight
Warehouse Clerk
Varsity Vending
08.2016 - 09.2018
- Managed stock handling processes to ensure efficient organization and availability of products
- Executed order fulfillment procedures to guarantee timely and accurate delivery of customer orders
- Oversaw material handling operations to optimize the movement and storage of goods within the warehouse
- Implemented safety compliance measures to create a secure working environment and reduce workplace incidents
- Maintained inventory management systems to track stock levels and facilitate effective supply chain operations
Game Advisor
Gamestop
04.2014 - 08.2016
- Handle multiple customers in a timely manner
- Maintain product and business knowledge to provide information, and recommendations on purchases
- Process information to provide membership services, and ensure security of customer’s personal information
Customer Service Representative
OnStar/Aditya Burla Minacs
Warren, MI
04.2012 - 08.2013
- Handled multiple calls in a high paced, customer driven environment
- Displayed excellent customer service on each and every call
- Oversaw both trainees and employees by providing floor support and real time schedule monitoring
- Handled customer and employee escalations by company standards
- Exercised excellent time management skills by properly assessing needs, and developing an appropriate response in a timely manner
Barista | Shift Supervisor
Starbucks
Shelby Twp, MI
08.2011 - 04.2012
- Handled customers in a quick and polite manner
- Provided excellent customer service
- Maintained all standards set by the corporation
- Listened to customer complaints and provided a resolution
Barista
Starbucks
Dunkirk, MD
11.2010 - 08.2011
- Handled customers in a quick and polite manner
- Provided excellent customer service
- Maintained all standards set by the corporation
- Listened to customer complaints and provided a resolution
Barista
Starbucks
Dunkirk, MD
02.2010 - 11.2010
- Handled customers in a quick and polite manner
- Provided excellent customer service
- Maintained all standards set by the corporation
- Listened to customer complaints and provided a resolution
Education
Associate Degree - General Studies, Arts & Sciences, General Studies - Criminal Justice
College of Southern Maryland
Prince Frederick, MD11-2011
High School Diploma -
Northern High School
Owings, MD01-2005
Skills
- Microsoft Word
- Essay Writing
- Summarizing
- Literary Response
- Formatting
- PowerPoint
- Literary Presentations
- Media Inclusion
- Microsoft Excel
- Information Preparation
- Data Presentation
- Forklift operation
- Pallet jack operation
- Inventory management
- Stocking
Certification
Forklift
Timeline
Warehouse Associate/Delivery Driver
Johnstone Supply
03.2025 - 10.2025
Delivery Driver
Dominos
11.2024 - 10.2025
Stocking - Cap Associate
Walmart
11.2024 - 03.2025
Warehouse Clerk
Varsity Vending
08.2016 - 09.2018
Game Advisor
Gamestop
04.2014 - 08.2016
Customer Service Representative
OnStar/Aditya Burla Minacs
04.2012 - 08.2013
Barista | Shift Supervisor
Starbucks
08.2011 - 04.2012
Barista
Starbucks
11.2010 - 08.2011
Barista
Starbucks
02.2010 - 11.2010
Associate Degree - General Studies, Arts & Sciences, General Studies - Criminal Justice
College of Southern Maryland
High School Diploma -
Northern High School