Brian Leeker
Belton,MO
Summary
Proficient Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
13
13
years of professional experience
Work History
Store Lead
Walmart
Olathe, KS
02.2020 - Current
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Answered questions about store policies and addressed customer concerns.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Organized shift meetings to communicate and resolve issues for night operations.
- Supervised 300 associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Researched issues to obtain appropriate answers to customer inquiries.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Trained team members in successful strategies to meet operational and sales targets.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Co-Manager
Walmart
Shawnee, KS
06.2016 - 02.2020
- Oversaw associate performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales with 20+ outside vendors.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Coached more than 300 associates and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Managed controllable P&L line items to improve margins.
- Trained and developed new employees for ease of transition into team.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Handled inventories, cash and payroll procedures and managed controllable P&L line items.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Answered questions about store policies and addressed customer concerns.
- Trained team members in successful strategies to meet operational and sales targets.
- Submitted reports to senior management to aid in business decision-making and planning.
Assistant Manager
Walmart
Independence, MO
08.2010 - 06.2016
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Conducted daily staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands for 250 associates.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
CAP 2 Supervisor
Walmart #00319
Raymore, MO
10.2008 - 07.2010
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
- Monitored and adhered to company safety regulations and policies.
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
Education
High School Diploma -
Olathe North Sr High School
Olathe, KS05.1993
Skills
Manage Finances
Demonstrates Professional Judgment
Focus on Execution and Results
Plan for and Improve Performance
Model Ethics and Compliance
Performance Management
Transitional Management
Associate Engagement
Building Relationships
Training and Development
Timeline
Store Lead
Walmart
02.2020 - Current
Co-Manager
Walmart
06.2016 - 02.2020
Assistant Manager
Walmart
08.2010 - 06.2016
CAP 2 Supervisor
Walmart #00319
10.2008 - 07.2010
High School Diploma -
Olathe North Sr High School