Brian Leonhardt
Cranberry Township,PA
Summary
Adept at enhancing customer satisfaction, I excelled as a Senior Loan Servicing Specialist at PNC Bank by resolving complex issues and ensuring precision in loan administration. My expertise in loan servicing and problem-solving, coupled with exceptional multitasking and communication skills, significantly contributed to operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Loan Servicing Specialist
PNC Bank
02.2010 - 05.2025
- Enhanced customer satisfaction by promptly addressing and resolving complex loan servicing issues.
- Ensured accuracy in all aspects of loan administration, including billing, payment processing, and record maintenance.
Education
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
Slippery Rock, PA12.2005
Skills
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Loan servicing
- Payment processing
Certification
- CompTIA A+ IT Technician Certification
Timeline
Senior Loan Servicing Specialist
PNC Bank
02.2010 - 05.2025
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
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