
Dynamic Senior Loan Servicing Specialist with a proven track record at Citizens Guaranty Bank, enhancing operational efficiency and team collaboration. Expert in loan documentation and payment processing, I excel in problem-solving and multitasking, ensuring seamless loan servicing and customer satisfaction. Committed to driving team success and improving service delivery.
Assisted in daily operations by coordinating task completion among team members. Supported training initiatives to enhance team knowledge and skills. Managed general ledger account balancing related to loans, including renewals and extensions.
Operational efficiency
Payment processing
Loan documentation
Loan modifications
Escrow management
Loan processing
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking
Reliability
Loan servicing