Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Brian Long

North Salt Lake,UT

Summary

Enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Technician

Gekko Science
  • Utilized a diverse set of skills, both computer and mechanical, for accurate assembly, testing, and installation of circuit boards.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Proficient in handling computer chips and repairing faulty soldering.

Parts Coordinator

Stockton 12 Honda
  • Communicated with Service writers to get accurate part quotes to the customer in a timely manner.
  • Managed different vendors to procure parts efficiently for timely staging to Technicians.
  • Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
  • Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.

Hunting Team Lead

Cabela's
  • Ensured the efficient operation of the team, emphasizing product knowledge to meet customer needs accurately and comprehensively.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

High School Diploma -

Woods Cross High School
Woods Cross, UT
05.2015

Skills

  • Soldering/Dip Soldering
  • Quality Control
  • Component Replacement
  • Issue Analysis
  • Mechanical Knowledge
  • Attention to Detail
  • OSHA Compliance
  • Environmental Compliance
  • Customer Service
  • Written/Verbal Communication
  • Multitasking and Organization
  • Issue Resolution

Accomplishments

  • Helped create the manufacturing process for a new product as well as documented the process for future employee training purposes.
  • Served a full time mission for The Church of Jesus Christ of Latter-Day Saints.
  • Supervised team of eight staff members.
  • Developed and documented new manufacturing processes
  • Responsible for handling customer inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.

Languages

German
Limited Working

Timeline

Technician

Gekko Science

Parts Coordinator

Stockton 12 Honda

Hunting Team Lead

Cabela's

High School Diploma -

Woods Cross High School

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