Brian Mangione
Cheektowaga,NY
Summary
Dynamic professional with extensive experience in partner management and engagement. Known for fostering strong relationships, optimizing sales processes, and achieving 100% revenue targets. Ready to leverage strategic insights to enhance partner success and drive organizational growth.
Overview
24
24
years of professional experience
Work History
Senior Partner Account Manager
Striim
Palo Alto
10.2023 - Current
- Managed impactful partner migration programs with Google and Microsoft
- Drove partner engagement initiatives to identify and empower new Striim champions.
- Translated partner competencies into real-time co-sell opportunities with Striim solutions.
- Collaborated cross-functionally to ensure success for partners and customers across Striim.
Strategic Account Manager
Ruby
01.2023 - Current
- Managing a portfolio including 150 of Ruby's top accounts, totaling $350,000 in MRR
- Achieved 100% attainment on both revenue and net retention goals
- Functioned as trusted advisor for Ruby's call management tools and in navigating full system migration in summer 2023.
- Conducted regular meetings with customers to ensure satisfaction levels were met.
- Created quarterly reports on customer activity, trends, and successes.
Partner Development Manager
PKWARE
11.2021 - 07.2022
- Leveraged multiple marketing and CRM tools to run high-level targeted campaigns
- Identified and targeted reseller partners who fit our criteria as potential PKWARE resellers and work to advance awareness with those companies
- Excelled in using multiple tools including Sales Navigator, ZoomInfo, SalesLoft, TechTarget and more, I developed messaging, social media posts, and strategic cadences as part of this role
HPE Inside Channel Account Manager
Ingram Micro
04.2021 - 11.2021
- Dedicated HPE Resource for over 100 HPE partners ranging from Proximity to Gold status
- Enabling partners to move along HPE roadmap to medallion partnership
- SME for Hybrid IT partner programs
- Collaborated with marketing team on campaigns designed to drive partner engagement.
Senior Solutions Specialist: HPE Storage
Ingram Micro
10.2019 - 04.2021
- Solution Specialist for HPE storage solutions including Nimble, Primera, 3PAR, Simpilivity, and others
- Branch engagement focus with Ingram Micro sales teams
- Helped develop Go Hybrid IT reseller partner program, and led recruitment and management efforts
Microsoft Business Development Representative: Modern Workplace
Ingram Micro
01.2018 - 09.2019
- Account management for ~200 SMB accounts
- Developed and maintained relationships with potential customers to understand their business needs.
- SME for Ingram Micro Cloud Marketplace
- Produced and delivered several partner webinars, territory focused and company wide
- Specialization in solution selling and Microsoft programs with Office 365 and Microsoft 365 focus
Microsoft Partner Account Manager
Ingram Micro
02.2016 - 12.2017
- Dedicated Account Manager for 50+ partners in Central US Region
- Best practice development for Microsoft platform and cloud solutions
- Conducted monthly meetings with partners to review performance metrics and identify areas of improvement.
- Developed and maintained relationships with partners to ensure customer satisfaction.
Channel Account Specialist II: Security
Ingram Micro
04.2009 - 02.2016
- Account Management: Direct support of several of Ingram's largest security resellers
- Operations Lead Work: Liason with Ingram Micro Manila operations to train and develop associates in the following areas: Product quoting and configuration, order management, customer service, vendor operations, email management
- Developed and maintained several SOP documents for critical team functions
- Mailbox Management: Oversight of shared mailbox for entire team- managing associates responsible for filing messages, following up with resellers, and following SOP's and ETA's
- Campaigns: Wrote and developed several proactive outcall campaigns reaching out to hundreds of resellers
- Sku Management: Sole manager of a catalog of over 50,000 skus including monthly sku builds
- Product Training: Frequently training both Buffalo and Manila associates in new product releases, along with trainings for resellers
- 2014 Presidents Club Winner for Partners Licensing
Vendor Licensing Specialist: Security
Ingram Micro
01.2004 - 03.2009
- Account Management: Direct support of many of Ingram's largest security resellers
- Functioned as SME for distribution partners engaging with security sales team.
- Pipeline Management: Oversaw sales lead pipeline for own accounts and managed overall process for team of 20+ associates
Support Associate
Ingram Micro
06.2002 - 01.2004
- Order Management: Order processing and follow up for large software licensing team Mailbox Management: Servicing customers through primary mailbox for hundreds of resellers for single large software vendor
Education
Master of Business Administration (M.B.A.) -
University at Buffalo
01.2008
Bachelor's Degree, Management and Marketing -
Canisius University
01.2002
Skills
- Strategic planning
- Cross-selling
- Deal registration
- Trusted advisor
- Solution selling
- Sales process optimization
- Time management
- Relationship building
- Team collaboration
- Problem solving
- Salesforce CRM
Timeline
Senior Partner Account Manager
Striim
10.2023 - Current
Strategic Account Manager
Ruby
01.2023 - Current
Partner Development Manager
PKWARE
11.2021 - 07.2022
HPE Inside Channel Account Manager
Ingram Micro
04.2021 - 11.2021
Senior Solutions Specialist: HPE Storage
Ingram Micro
10.2019 - 04.2021
Microsoft Business Development Representative: Modern Workplace
Ingram Micro
01.2018 - 09.2019
Microsoft Partner Account Manager
Ingram Micro
02.2016 - 12.2017
Channel Account Specialist II: Security
Ingram Micro
04.2009 - 02.2016
Vendor Licensing Specialist: Security
Ingram Micro
01.2004 - 03.2009
Support Associate
Ingram Micro
06.2002 - 01.2004
Master of Business Administration (M.B.A.) -
University at Buffalo
Bachelor's Degree, Management and Marketing -
Canisius University