Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
BusinessDevelopmentManager
Don Wagner

Don Wagner

Sales Professional
Saint Louis,MO

Summary

Results-oriented and accomplished sales management professional with solid understanding of the life sciences industry and customer habits. Forward-thinking and resourceful with superior work ethic and good leadership, problem-solving and project management abilities.

Overview

25
25
years of professional experience

Work History

Senior Partner Account Manager

Medidata Solutions, Inc
New York, New York
08.2022 - Current
  • Strengthened partner relationships by consistently delivering exceptional account management and support.
  • Increased revenue growth with strategic sales planning and execution for key accounts.
  • Improved partner satisfaction, ensuring timely resolution of issues and concerns.
  • Collaborated with cross-functional teams to develop customized solutions tailored to partners'' unique needs.
  • Landed Medidata's first CRO partner in South America
  • Achieved 110% to sales target for calendar year 2023
  • Secured long-term partner loyalty by consistently exceeding expectations in terms of service quality and value-added contributions.
  • Led contract negotiations, striking a balance between safeguarding company interests and accommodating partner requirements.
  • Reduced churn rates among partners by proactively identifying potential areas of dissatisfaction or misalignment before they escalated into larger issues.

Partner Account Manager

Medidata Solutions Inc.
New York, New York
01.2022 - 08.2022
  • Promoted from Business Development Team
  • Negotiated profitable contracts with partners, protecting company interests while incentivizing collaboration.
  • Evaluated potential partnership opportunities based on strategic fit and revenue potential, ensuring alignment with company objectives.
  • Created compelling presentations for partner events, showcasing the value of our products and services effectively.
  • Strengthened partner relationships by maintaining regular communication and addressing concerns proactively.
  • Developed joint business plans with partners, resulting in increased revenue and market share.
  • Collaborated closely with partners to identify new business opportunities, expanding the customer base.
  • Conducted quarterly business reviews with partners, assessing performance and aligning on future strategies.

Senior Business Development Specialist

Medidata Solutions Inc.
New York, New York
01.2020 - 12.2021
  • Increased client acquisition by researching and identifying new business opportunities.
  • Lead the Business Development team in Closed Won business.
  • Developed strategic partnerships with key industry players to drive revenue growth.
  • Strengthened company's market presence by attending industry events, networking with potential clients, and promoting the brand.
  • Collaborated with cross-functional teams to develop innovative ways of reaching target audience segments, boosting brand recognition.
  • Enhanced customer relationships through regular communication and tailored solutions for their specific needs.
  • Implemented sales strategies to expand the company''s reach into untapped markets, resulting in increased revenue.

Business Development Specialist

Medidata Solutions Inc.
New York, New York
02.2017 - 12.2019
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
  • Enhanced brand visibility by designing and implementing innovative marketing campaigns across various platforms.
  • Optimized sales funnel management, increasing conversion rates and improving overall customer acquisition strategies.

Inside Sales Representative

ICIMS
Matawan, NJ
08.2012 - 07.2016
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers.

Regional Sales Manager for ExxonMobil account

Wright Express Inc.-Southern California
01.2011 - 07.2012
  • Responsible for prospecting and landing new acc
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Developed and maintained positive relationships with clients in assigned sales territories.

Area Remarketing Manager-Commercial Truck Division

Enterprise Rent-A-Truck - Carson, CA
10.2006 - 01.2010
  • Lead day-to-day operations of retail selling of trucks including:
  • Marketing and lead generation
  • Document generation
  • Securing commercial financing for customers
  • Managing the pre-sale inspections and pre-sale repairs of trucks
  • Overseeing proper completion and compliance of sales contracts

Area Sales Manager

Enterprise Car Sales - Culver City, CA
03.2005 - 10.2006
  • Responsible for overall branch operations and profitability

Branch Manager (2001 to 2005)/Assistant Manager (1998 to 2001)

Enterprise Rent-A-Car - West Los Angeles, CA
11.1998 - 03.2005
  • Handled all day to day operations of a car rental location including customer service, sales, marketing of existing accounts, and management of trainees and staff

Education

Bachelor of Arts - Communications

The College of Saint Rose
Albany, NY

Skills

  • Upselling Strategies
  • Relationship Management
  • Revenue Generation
  • Industry Networking
  • Team Leadership
  • Problem Solving
  • Business Development
  • Client Onboarding
  • Account Growth
  • Customer Retention
  • Conflict Resolution
  • Cross-functional Collaboration

Accomplishments

    President's Club 2018

References

References available upon request.

Timeline

Senior Partner Account Manager

Medidata Solutions, Inc
08.2022 - Current

Partner Account Manager

Medidata Solutions Inc.
01.2022 - 08.2022

Senior Business Development Specialist

Medidata Solutions Inc.
01.2020 - 12.2021

Business Development Specialist

Medidata Solutions Inc.
02.2017 - 12.2019

Inside Sales Representative

ICIMS
08.2012 - 07.2016

Regional Sales Manager for ExxonMobil account

Wright Express Inc.-Southern California
01.2011 - 07.2012

Area Remarketing Manager-Commercial Truck Division

Enterprise Rent-A-Truck - Carson, CA
10.2006 - 01.2010

Area Sales Manager

Enterprise Car Sales - Culver City, CA
03.2005 - 10.2006

Branch Manager (2001 to 2005)/Assistant Manager (1998 to 2001)

Enterprise Rent-A-Car - West Los Angeles, CA
11.1998 - 03.2005

Bachelor of Arts - Communications

The College of Saint Rose
Don WagnerSales Professional