BRIAN M APONGPO
Bowie,MD
Summary
Dynamic retail professional with extensive experience and a strong commitment to excellence in customer service. Proven ability to manage transactions efficiently while maintaining a clean and organized workspace that enhances the shopping experience. Recognized for a collaborative approach, adaptability to evolving demands, and a results-driven mindset. Consistently reliable and efficient, fostering positive relationships with customers to drive loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier, Waiter
DIVINE FAVOUR RESTAURANT
05.2020 - 12.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Assoc. of Applied Science - Information Technology
Prince Georges Community college
05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Issue resolution
Languages
French
Native or Bilingual
Interests
- Team Sports
- I like trying new recipes and food trends
- Gardening
- Playing Sports
PERSONAL ATTRIBUTES:
- Very reliable and respectful of others.
- Great worker with good customer service and communication skills.
- Fast learner, and quickly adapts to new ideas to make projects to get completion.
- Highly engaged and motivated, requiring very little direction and capable of working on owns' initiative.
Timeline
Cashier, Waiter
DIVINE FAVOUR RESTAURANT
05.2020 - 12.2024
Assoc. of Applied Science - Information Technology
Prince Georges Community college
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