Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emma Rodriguez

Cranston,RI

Summary

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier, Waiter

Santoro's Pizza
02.2023 - 07.2023
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Cumberland Farms
09.2022 - 01.2023
    • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
    • Streamlined checkout process for increased efficiency and reduced waiting times.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
    • Promoted store promotions and incentive programs to increase overall sales revenue.
    • Ensured compliance with company policies and procedures while processing transactions efficiently.
    • Greeted customers entering store and responded promptly to customer needs.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register to record transactions accurately and efficiently.
    • Processed refunds and exchanges in accordance with company policy.
    • Worked with floor team and managers to meet wide range of customer needs.

Librarian's Assistant

North Providence Union Free Library
03.2020 - 09.2022
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Helped children select appropriate reading level library books.
  • Collected and processed fines on overdue library materials.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Provided basic computer assistance to help patrons access needed resources.
  • Offered basic reference assistance to support information needs.
  • Helped patrons locate resources using catalog and circulation systems.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.

Education

High School Diploma -

North Providence High School
North Providence
06.2021

Skills

    • Drawer Balancing
    • Customer Assistance
    • Cash Handling
    • Customer Service
    • ID Verification
    • Cash Management
      • Customer Relations
      • Complex Problem-Solving
      • Cleaning and Sanitizing
      • Written and Verbal Communication
      • Computer Literacy
      • Customer Retention

Languages

Spanish
Professional Working

Timeline

Cashier, Waiter

Santoro's Pizza
02.2023 - 07.2023

Cashier

Cumberland Farms
09.2022 - 01.2023

Librarian's Assistant

North Providence Union Free Library
03.2020 - 09.2022

High School Diploma -

North Providence High School
Emma Rodriguez