Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Marcello Tejada

Linden,NJ

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

4
4
years of professional experience

Work History

Cashier, Waiter, and Server

30 Burgers
Linden, NJ
08.2023 - Current
  • Set up work stations prior to opening to minimize prep time.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Recorded daily sales totals into log book at end of each shift.
  • Communicated effectively with co-workers about upcoming orders or any discrepancies that needed attention.
  • Dropped off food and drink orders for customer pickup.
  • Operated cash register to process customer orders accurately.
  • Filled and served various beverages for customers.
  • Checked completed orders for correct quantity and quality.
  • Assisted in maintaining restaurant cleanliness standards by wiping down tables after customers had left.
  • Provided excellent customer service by greeting customers with a friendly attitude and addressing their needs promptly.
  • Maintained cleanliness of work area throughout shift by sweeping, mopping floors and disposing of waste appropriately.
  • Responded quickly to urgent situations related to customer satisfaction or product shortages.
  • Prepared multiple orders at once for speedy service.
  • Prepared burgers according to customer specifications, including patty size and type of bun.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Duct Fabrication Installation, HVAC Assitant

Custom Fittings LLC
Linden, NJ
01.2020 - 05.2023
  • Operated tools like drills, saws, safely during installation or repair works.
  • Cleaned or lubricated machinery, equipment and other objects using power tools and cleaning equipment.
  • Installed new ductwork according to plans and specifications provided by engineers or contractors.
  • Installed insulation materials around pipes, ducts and other components of the HVAC system.
  • Inspected finished work to verify adherence to requirements and specifications.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Held or supplied tools, parts and supplies for other workers.
  • Maintained records of all repairs performed on HVAC equipment.
  • Assisted in installing, repairing and maintaining HVAC systems.
  • Kept business entrances clean, tidy and professional in appearance.
  • Inspected HVAC components for proper operation and functionality.
  • Lifted and moved tools, equipment, new items and parts into place.
  • Checked air flow through vents for proper distribution of conditioned air throughout premises.
  • Adjusted, connected or disconnected wiring and other parts using hand or power tools.
  • Installed or replaced machinery, equipment and components.
  • Understood and followed oral and written directions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Linden High School
Linden, NJ

Skills

  • Product Recommendations
  • ID Verification
  • Cash Handling
  • Customer Assistance
  • Cash Register Operation
  • Drawer Balancing
  • Customer Service
  • POS Systems
  • Returns Processing
  • Customer Relations
  • Written and Verbal Communication
  • Credit and Cash Transactions
  • Currency Counting
  • Order Taking
  • Issue Resolution
  • Guest Inquiries
  • Conflict Resolution
  • Ordering and Stocking
  • Cash Drawer Balancing
  • Records Maintenance
  • Money Handling
  • Customer Service Excellence
  • Cleaning and Sanitizing
  • POS System Operations
  • Product Knowledge
  • Inventory Control
  • Cash Management

Affiliations

  • Boxer
  • Entrepreneur

Accomplishments

  • 3 Time Silver Glove Champion
  • Golden Glove Champion
  • 4 time Regional Champion
  • Clothing Brand Owner

Timeline

Cashier, Waiter, and Server

30 Burgers
08.2023 - Current

Duct Fabrication Installation, HVAC Assitant

Custom Fittings LLC
01.2020 - 05.2023

High School Diploma -

Linden High School

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Marcello Tejada