BRIAN MARKHAM
Shelley
Summary
Quality-oriented professional with proven knowledge of educational practices, conflict management, and communication strategies for positive work environments. Aiming to leverage my abilities to successfully fill the opening of Fabrication Contract Specialist on your team.
Overview
19
19
years of professional experience
Work History
Multi-disciplined Engineer
Flour Marine Propulsion
06.2024 - Current
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical documents in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Developed cost estimates and project specifications for proposals.
- Achieved successful project outcomes by maintaining accurate documentation and meeting deadlines.
Science Teacher
Shelley School District 60
08.2013 - Current
- Established meaningful relationships with students by providing guidance both inside and outside of the classroom.
- Lectured on science topics, delivering complex terminology in easy-to-understand verbiage.
- Developed lesson plans to teach science topics such as biology, chemistry and physics in an engaging manner.
- Encouraged student participation during class discussions and lab experiments.
- Implemented appropriate behavior management strategies when needed in order to maintain a safe learning environment.
- Attended professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
Middle School Athletic Director
Shelley School District 60
08.2016 - 05.2023
- Established strong communication channels between athletes, parents, coaches, administrators, and community members.
- Served as a liaison between students and faculty regarding academic progress of athletes.
- Resolved conflicts to promote collaborative approach with coaching staff.
- Worked with coaches and sports administrators on strategic scheduling to position for post-season opportunities.
- Facilitated scheduling of practice times and locations based on availability of resources.
- Coordinated logistics for away games including transportation, meals.
- Planned programs of events or schedules of activities.
- Hired associates to fill staff vacancies.
Cell Phone Sales Associate
Express Locations for T-Mobile
09.2010 - 08.2011
- Demonstrated product knowledge, including features and benefits of various cell phones, to assist customers with their purchasing decisions.
- Performed cashier duties such as processing payments, refunds, and exchanges accurately and efficiently.
- Maintained store displays by restocking shelves and organizing merchandise to ensure a clean shopping environment.
- Resolved escalated customer complaints effectively using conflict resolution techniques.
- Provided exceptional customer service and troubleshooting support to customers in-store and over the phone.
Retirement Account Specialist
Capital Group Companies
06.2007 - 09.2010
- Utilized strong problem-solving skills to quickly resolve broker’s inquiries and complaints.
- Processed transactions accurately while ensuring compliance with applicable laws and regulations.
- Demonstrated excellent communication and organizational skills in managing all incoming financial transactions.
- Entered customer transaction information into company databases.
Health Benefits Account Representative
Wells Fargo Health Benefits Services
05.2006 - 06.2007
- Provided account support by responding to inquiries in a timely manner.
- Served as primary point of contact for assigned clients to resolve issues or complaints and provide updates on new products or services.
- Maintained detailed records of all transactions within assigned accounts.
- Reviewed financial statements for accuracy and compliance.
- Entered customer transaction information into company databases.
Education
Bachelor of Science (B.S.) - Education - Natural Sciences
Idaho State University
Pocatello, ID06.2014
Bachelor of Science (B.S.) - Biological Sciences
Brigham Young University-Hawaii
Laie, HI12.2005
Skills
- Self-motivated
- Interpersonal communication skills
- Conflict management
- Project management
- Time management
- Technical writing
LANGUAGES
Spanish - Intermediate, BYU-Provo
Filipino - Advanced, LDS Mission
Timeline
Multi-disciplined Engineer
Flour Marine Propulsion
06.2024 - Current
Middle School Athletic Director
Shelley School District 60
08.2016 - 05.2023
Science Teacher
Shelley School District 60
08.2013 - Current
Cell Phone Sales Associate
Express Locations for T-Mobile
09.2010 - 08.2011
Retirement Account Specialist
Capital Group Companies
06.2007 - 09.2010
Health Benefits Account Representative
Wells Fargo Health Benefits Services
05.2006 - 06.2007
Bachelor of Science (B.S.) - Biological Sciences
Brigham Young University-Hawaii
Bachelor of Science (B.S.) - Education - Natural Sciences
Idaho State University
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