Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Merchandiser
Target
10.2018 - 05.2021
Removed damaged, out-of-code, not-in-set and discontinued items from sales floor and backroom
Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
Being able to meet timed goals when pulling merchandise from the backroom to help drive sales
Asset Protection Specialist
Target
Checked CCTV for evidence of shoplifting.
Prepared case reports, preserved evidence, and interacted with law enforcement to help with the case.
Responded to customers and diffused escalated situations to maintain security and top customer service delivery.
Maintained safe environment for customers and store employees by monitoring and correcting safety concerns and guiding customer traffic.
Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
Training new Assets Protection Specialist Team Members efficiently to be take what they learned to their store.
Warehouse Picker
Janus Trade Group
05.2021 - 06.2022
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Prepared domestic and international shipments for transportation.
Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Created shipping labels to complete daily order processing.
Organized items on racks, shelves, and bins to maintain established order.
As well as being a warehouse picker, I also list merchandise online such as eBay for items to be sold. Calculating shipping cost and the cost of the merchandise itself to determine a great price to list the item up.
Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
On Call Replacement Cleaner
New York City Support Services
06.2022 - 08.2024
Sweep, mop, wax, strip floors.
Empty waste baskets and remove trash.
Wash Walls, Windows, boards, and assist in transporting supplies and equipment.
Receive and distribute building cleaning supplies, equipment, and materials.
Set up, arrange, and remove furniture for special affairs.
Keeps tools, equipment, and work area clean and in good condition.
Assist other school custodial staff as required.
Secure windows and doors after cleaning assigned areas.
Fireperson
New York City School Support Services
09.2024 - Current
Operates and maintains low pressure boilers, all related HVAC equipment and domestic hot water systems.
Assists with the testing, maintenance and inspection of all fire safety equipment, including fire alarms, sprinklers, standpipe systems and related equipment.
Checks heating and ventilating equipment for proper working order. Repairs, cleans and assists in the maintenance of HVAC equipment.
May cut and thread pipes and make minor repairs to plumbing and steam systems.
Keeps tools, equipment and work area clean and in good condition.
Performs general repair and maintenance work, as required.
Assists with maintaining all building logs regarding school safety, fire, boiler and maintenance.
May supervise unskilled or semi-skilled personnel assigned to assist in performing one or more of the maintenance duties illustrated above.
Responds to emergencies as required.
· Sweep, mop, wax, strip floors.
· Wash Walls, Windows, boards, and assist in transporting supplies and equipment.
· Receive and distribute building cleaning supplies, equipment, and materials.
· Set up, arrange, and remove furniture for special affairs.
· Assist other school custodial staff as required. Delegate work required needed to get done with other custodial staff.
Conducted inventory management tasks such as ordering new stock.
Education
Associate of Applied Science - Electrical Mechanical Engineering
New York City College of Technology
Brooklyn, NY
05.2020
Skills
Data Entry and Database Skills
Strong Attention to Detail
Proficient in Microsoft Office
Organizational Skills
Loss prevention experience
CCTV Monitoring
Verbal and written communication
AutoCAD
Technical Drawings and Schematics
Customer Service
Attention to Detail
Cleaning and sanitizing
Teamwork and collaboration
Basic repairs
Sanitation techniques
Basic plumbing repairs
Hand and power tools
LANGUAGES
English
Spanish
Certification
P-99 Low PSI Oil Burner
S-95 Fire Alarm
A-35 Air Compressor
S-12 Citywide Sprinkler
S-13 Citywide Standpipe
Timeline
Fireperson
New York City School Support Services
09.2024 - Current
On Call Replacement Cleaner
New York City Support Services
06.2022 - 08.2024
Warehouse Picker
Janus Trade Group
05.2021 - 06.2022
General Merchandiser
Target
10.2018 - 05.2021
Asset Protection Specialist
Target
Associate of Applied Science - Electrical Mechanical Engineering