Francisco Juarez
Vista,CA
Summary
Dynamic and results-oriented professional with a proven track record at Kaiser Permanente , seeking a position that allows me to apply my strong analytical and problem solving skills, my artistic ability along with my passion for continuous learning, enhancing customer satisfaction and streamlining operations. Excelled in customer service, demonstrating exceptional organization and critical thinking skills. Known for dependability and a keen eye for detail, significantly contributed to team success through effective communication and collaboration.
Overview
7
7
years of professional experience
Work History
General Merchandiser
The Grocery Outlet
01.2017 - 01.2019
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Conducted regular price audits to maintain accurate pricing information for all products on display.
- Executed revised sales plans and reset zones to incorporate new merchandise.
General Merchandiser
Target
01.2019 - 01.2021
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Ensured timely replenishment of stock on shelves by coordinating with inventory management teams.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
Delivery Driver
Amazon
02.2021 - 12.2021
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Utilities Worker
Natural Alternatives International
10.2021 - 11.2023
- Completed daily maintenance tasks in record time to maximize productivity.
- Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
- Improved service reliability by conducting routine maintenance and repairs on utility equipment.
- Showcased attention to detail in thoroughly documenting work completed, ensuring accurate records were available for future reference and reporting.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
Receptionist
Kaiser Permanente
12.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
High School Diploma -
Twin Oaks High School
158 Cassou Rd, San Marcos, CA 9206906.2018
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Documentation And Reporting
Critical Thinking
Active Listening
Money handling abilities
Complaint Handling
Professional telephone demeanor
Staff Training
Fluent Bilingualism
Spanish translation
Customer Support
Merchandise Stocking
Cleaning procedures
Cash Register Operations
Customer Service
Dependable and reliable
Punctual and Reliable
Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Kaiser Permanente
12.2023 - Current
Utilities Worker
Natural Alternatives International
10.2021 - 11.2023
Delivery Driver
Amazon
02.2021 - 12.2021
General Merchandiser
Target
01.2019 - 01.2021
General Merchandiser
The Grocery Outlet
01.2017 - 01.2019
High School Diploma -
Twin Oaks High School
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