Brian McAlpine
Summary
Reliable Assistant Grocery Manager with solid background in store operations, inventory management, and merchandising. Known for fostering strong relationships with staff and vendors, ensuring high-quality customer service. Skilled at training employees, managing schedules, and meeting sales goals. Results-oriented professional who consistently contributes to improving store performance.
Overview
12
12
years of professional experience
Work History
Assistant Grocery Manager
River Valley Co-op
Northampton, MA
05.2021 - 08.2024
- Assisted in daily grocery operations and inventory management.
- Coordinated staff schedules to ensure adequate coverage and support.
- Trained new employees on store policies and customer service standards.
- Implemented merchandising displays to enhance product visibility and sales.
- Managed vendor relationships to ensure timely stock deliveries.
- Resolved customer inquiries and complaints effectively and professionally.
- Participated in team meetings to discuss store performance and improvements.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Developed strategies to increase customer loyalty and satisfaction.
- Resolved customer complaints in a timely manner.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Monitored stock levels and ordered inventory as needed.
- Directed daily operations of the store, including opening and closing duties.
- Delegated work to staff, setting priorities and goals.
Stocking Manager
River Valley Co-op
Northampton, MA
05.2018 - 05.2021
- Managed daily operations and team schedules for efficient workflow.
- Oversaw inventory management and implemented stock control procedures.
- Developed training programs to enhance staff skills and knowledge.
- Monitored staff performance and addressed issues.
Overnight Stocker and Receiver
River Valley Co-op
Northampton, MA
11.2012 - 05.2018
- Stocked shelves with products to ensure availability for customers.
- Received deliveries and verified inventory against shipping documents.
- Organized backroom inventory for easy access and efficient workflow.
- Assisted team members with unloading trucks and restocking items.
Education
Granby Jr Sr Highschool
Granby, MASkills
- Inventory management
- Visual merchandising
- Staff training
- Vendor relations
- Customer service
- Team leadership
- Operational efficiency
- Stock control
- Conflict resolution
- Time management
- Budgeting and finance
- Employee training
References
References available upon request.
Timeline
Assistant Grocery Manager
River Valley Co-op
05.2021 - 08.2024
Stocking Manager
River Valley Co-op
05.2018 - 05.2021
Overnight Stocker and Receiver
River Valley Co-op
11.2012 - 05.2018
Granby Jr Sr Highschool