Brian McGuckian
Commack,NY
Summary
Seasoned Operations Manager and talented leader with 30 plus years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
34
34
years of professional experience
Work History
Professional Chauffeur
Marc Of Elegance
05.1997 - Current
- CDL License
- Waited for passengers at designated high-volume locations such as wedding and airport.
- Operated party vehicles, buses, limousines, and town cars.
- Arrived on time to customer appointments.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Operations Manager
Garrison Protective Services
09.1989 - Current
- Private Investigator License
- Armed Security Guard License
- NYS Certified Teacher for Security Guard 8 Hour Annual
- Supervised over 250 security guards and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
Education
Automotive Technician - Automotive Mechanics
Cork Regional Technical College
Cork, Ireland05.1987
Skills
- Performance Reporting
- Incidents Management
- Contract Management
- Health and Safety Compliance
- Customer Retention
- Accurate Money Handling
- Vehicle Operations
- Mechanical Systems
Timeline
Professional Chauffeur
Marc Of Elegance
05.1997 - Current
Operations Manager
Garrison Protective Services
09.1989 - Current
Automotive Technician - Automotive Mechanics
Cork Regional Technical College
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