Brian McKinney

Performed job tasks while complying with company's safety procedures and guidelines. Worked with team members to install and maintain equipment. Coordinated efforts with other workers involved in installing and maintaining equipment and components. Provided key information to customers, educating on equipment, products and services. Dispatched to various sites to perform maintenance on failed equipment. Worked in Headend setting with generators pm including helping some contractors run load banking tests

Operate and maintain critical and non critical data center infrastructure, equipment, and systems. Work with a team of CFT's to deliver total availability (100% uptime) while minimizing risks. Monitoring power, cooling capacity, and environmental conditions within the data halls. Utilize a Computer Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work. Perform preventive maintenance on data center electrical and mechanical equipment. Respond to emergencies and critical issues as necessary and work independently as a team according to staffing and situation towards complete recovery. Escort and work effectively with outside contractors , ensuring they are abiding by critical facilities work rules.

Responsible for the installation of all residential services, internet installations, wiring homes for all TV services including CAT 5, coaxial cable, and telephone wiring. Installed home security systems with cameras Installation of commercial services, which includes video, internet, telephone. Cut over small cell telephone network systems, troubleshoot and repair internet problems, and provide IT support. Certified in CET courses 1, 2, 3, 4, 5, and home security. Worked with hand tools and 28 foot extension ladders. 9 time ACE award winner for outstanding customer interactions and customer service.

Responsible for installing residential and commercial HVAC systems. Reading and understanding blueprints and designing all HVAC duct systems. Worked with low end power and voltage, thermostats, panel boxes, disconnect box, etc.

Responsible for the instillation of cable television services in residential homes. Responsible for being available to restore services in the event of mainline outages. Providing customer service and education while performing trouble calls. Completed TECH101 and TECH201 classes.