Brian Mendoza
Flushing,NY
Summary
Accomplished professional with expertise in stockroom operations and customer service, effectively using bilingual Spanish to enhance client engagement. Established track record in security, prioritizing safety while improving client experiences in luxury contexts. Proficient in private shopping for elite clientele, consistently delivering outstanding results and satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Advisor
printemps
New York, New York
03.2025 - Current
- Assisted customers in selecting products based on needs and preferences.
- Cultivated relationships with clients to enhance customer loyalty and satisfaction.
- Conducted product demonstrations to educate customers about features and benefits.
- Resolved customer inquiries and complaints in a professional manner.
- Participated in store promotions to drive sales and enhance customer engagement.
- Gathered customer feedback to improve sales strategies.
- Managed inventory levels and ensured timely restocking of merchandise.
- Maintained a detailed client book to track customer preferences and appointments.
- Collaborated with celebrities to enhance brand visibility and attract customers.
- Provided personalized shopping experiences as a private shopper for discerning clients.
- Served as a stylist, advising clients on fashion choices and outfit coordination.
- Managed stockroom operations, including organizing and categorizing inventory.
allied security
Allied Universal Security Services
New York, New York
07.2024 - 02.2025
- Executed security operations at Louis Vuitton, ensuring safety and protection of assets.
- Monitored surveillance systems and alarms, proactively preventing unauthorized access to premises.
- Conducted regular patrols to ensure property and personnel safety.
- Responded quickly and effectively to security incidents and emergencies.
- Delivered discreet and professional security services, enhancing safety for high-end clients.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided exceptional customer service, fostering positive relationships with clients and coworkers.
- Skilled in reacting quickly and efficiently in high-pressure situations
Security Officer
Sis
New York, New York
05.2023 - 06.2024
- Monitored surveillance systems and alarms to deter unauthorized access.
- Patrolled premises regularly to enhance safety of property and personnel.
- Responded quickly and effectively to security incidents and emergencies.
- Reacted quickly and efficiently in high-pressure situations to maintain security.
- Experienced in providing discreet and professional security services for high-end clients
- Provided exceptional customer service, fostering positive relationships with clients and coworkers.
Warehouse Packer
WSE EXPRESS
JFK AIRPORT, NY
03.2022 - 10.2022
- Pack items accurately for shipment to ensure customer satisfaction.
- Labeled packages clearly to ensure timely and accurate deliveries.
- Operate packing machinery to streamline workflow and maintain productivity.
- Demonstrated health and safety standards by assisting in stocking and organizing items up to 50 lbs for efficient store operations. Driving Sales, Arranged effective materials management with strong stock rotation strategies, new order placements and shipping inspections Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines Maintained store assets with effective loss prevention strategies Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Cashier, Manager
MCDONALD'S
new york, NY
03.2021 - 01.2022
- Managed daily cash operations and ensured accurate cash handling procedures.
- Supervised team members and coordinated shifts for optimal coverage.
- Trained new cashiers on customer service protocols and register operations.
- Delivered exceptional customer service through friendly greetings and adherence to quality standards Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas Prepared products following restaurant, health, and safety standards and procedures Observed customer purchases in line and differentiated between standard portions Coordinated customer orders during peak hours to ensure efficient workflow and timely service Processed cash and card transactions accurately, and cash register. Developed and executed sales enhancement strategies to increase overall revenue.
Education
HIGH SCHOOL DIPLOMA -
Francis Lewis High School
58-20 Utopia Pkway Freash MeadowsSkills
- Surveillance
- Emergency response
- Incident response
- Asset Protection
- Point of sale systems
- Cash handling
- Documentation and Reporting
- Customer service
- Sales experience
- Customer excellence
- Client interaction
- Relationship management
- Time Management
- Problem solving
- Communication
- Team player
- Customer satisfaction
- Communication skills
Languages
spanish, Advanced
Timeline
Sales Advisor
printemps
03.2025 - Current
allied security
Allied Universal Security Services
07.2024 - 02.2025
Security Officer
Sis
05.2023 - 06.2024
Warehouse Packer
WSE EXPRESS
03.2022 - 10.2022
Cashier, Manager
MCDONALD'S
03.2021 - 01.2022
HIGH SCHOOL DIPLOMA -
Francis Lewis High School