Brian M henderson
Perkiomenville,PENNSYLVANIA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A trained master roofer devoted to the customer experience in roofing sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Production
Rutter Roofing and Exteriors
Malvern, PA
03.2016 - Current
- Evaluated employee job performance, providing guidance for improvement when needed.
- Resolved conflicts between employees by implementing effective communication techniques.
- Adhered to safety regulations when performing inspections on roofs or installations.
- Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
- Prepared detailed cost estimates for various roofing projects according to specifications.
- Provided technical advice on roofing installation, maintenance and repair.
- Negotiated contracts with clients while maintaining a positive relationship with them.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Trained new employees in safety protocols and proper installation techniques.
- Managed roofing team of 15 individuals, ensuring that all projects were completed on time and to customer satisfaction.
- Developed estimates for labor costs, material costs, and total job cost for each project.
- Provided technical advice to customers regarding possible solutions for their roofing needs.
- Allocated material and labor resources to promote on-time and under-budget project completion.
Education
High School Diploma -
Deland High School
DeLand, FL06-1999
Skills
- PPE compliance
- Installation techniques
- Problem-solving
- Sales strategy
- Technical advising
- Project management
- Team leadership
- Training & Development
- Excellent communication
Affiliations
- Golfing
- Fishing
- Travel Softball
- Gardening
- Growing trees
Accomplishments
- Employee of the year 2x
- Highest contract total sold at the company award.
Certification
- OSHA 30 Certified.
- Certainteed Master Shingle Applicator.
- Certainteed Master Siding Applicator.
References
References available upon request.
Timeline
Director of Production
Rutter Roofing and Exteriors
03.2016 - Current
High School Diploma -
Deland High School
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