Brian Milkowski
Mosinee,WI
Summary
Proven track record in enhancing customer satisfaction and efficiency, demonstrated during my tenure at Krueger Floral. Skilled in route planning and vehicle maintenance, I consistently met delivery targets and maintained a clean driving record. My commitment to reliability and exceptional customer service has been pivotal in achieving business goals.
Overview
51
51
years of professional experience
Work History
Floral Delivery Driver
Krueger Floral
12.2023 - Current
- Resolved customer concerns professionally and courteously, enhancing overall client experience.
- Enhanced customer satisfaction by efficiently delivering floral arrangements in a timely manner.
- Successfully met or exceeded daily delivery targets by skillfully prioritizing tasks and managing time efficiently.
- Maintained cleanliness of delivery vehicles both inside and out, creating a favorable impression on customers.
- Loaded and unloaded delivery vehicles safely, preventing damage to delicate floral products.
- Implemented route optimization techniques to reduce fuel consumption and minimize travel time between deliveries.
- Adhered strictly to all traffic laws while operating delivery vehicles, ensuring safe transportation of products.
Semi Truck Driver
Cedar Grove Warehouse
02.2015 - 11.2023
- Improved on-time deliveries by efficiently planning and executing optimal driving routes.
- Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
- Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
- Contributed to efficient loading procedures by coordinating with warehouse staff at pick-up locations for streamlined cargo handling processes.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Bus Driver
City of Wausau
10.2016 - 02.2018
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Owner/Operator Specialist
Kel-Kar Incorporated D/b/a Subway
03.1995 - 10.2016
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Independent Contractor
Dunham Express Company
01.2010 - 01.2015
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Driver/Salesperson
Quality Beverage Company
01.1985 - 12.1995
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Driver/Salesperson
Kurzewski Distributing
06.1973 - 12.1985
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Education
High School Diploma -
Stevens Point Area Senior High School
Stevens Point, WI05.1973
Skills
- Safe Driving
- Cleanliness
- Deadline-oriented
- Route Planning
- Vehicle Maintenance
- Clean Driving Record
- Customer Service
- Efficiency and Time Management
- Reliability
- Dependability and Honesty
Timeline
Floral Delivery Driver
Krueger Floral
12.2023 - Current
Bus Driver
City of Wausau
10.2016 - 02.2018
Semi Truck Driver
Cedar Grove Warehouse
02.2015 - 11.2023
Independent Contractor
Dunham Express Company
01.2010 - 01.2015
Owner/Operator Specialist
Kel-Kar Incorporated D/b/a Subway
03.1995 - 10.2016
Driver/Salesperson
Quality Beverage Company
01.1985 - 12.1995
Driver/Salesperson
Kurzewski Distributing
06.1973 - 12.1985
High School Diploma -
Stevens Point Area Senior High School
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