Jillian Hauser-DeSchepper
Latrobe,PA
Summary
Reliable Floral Delivery Driver known for high productivity and efficiency in task completion. Possess specialized skills in route planning, time management, and customer service to ensure prompt and accurate deliveries. Excel in communication, adaptability, and problem-solving, ensuring positive interactions with clients and resolution of any delivery issues swiftly.
Overview
6
6
years of professional experience
Work History
Floral Delivery Driver
The Floral Fountain
Latrobe, Pennsylvania
05.2025 - Current
- Deliver floral arrangements to customers promptly and safely.
- Delivered exceptional customer service, ensuring customer satisfaction and repeat business.
- Coordinated delivery schedules and optimized routes using GPS, enhancing delivery efficiency.
- Verified customer information and address prior to leaving shop.
- Loaded delivery van with floral arrangements and bouquets for delivery.
- Reported vehicle maintenance issues to management.
- Assisted with event setup for large occasions, contributing to seamless floral arrangements.
Fulfillment Associate
Amazon
New Stanton, Pennsylvania
07.2024 - Current
- Maintained inventory accuracy through regular cycle counts and system updates.
- Trained new associates on safety protocols and operational procedures to ensure compliance and safety standards..
- Provided training support for new team members on problem-solving processes.
- Identified and prioritized problems to determine root causes and select effective alternatives.
- Resolved issues using critical thinking and analytical skills to maintain operational efficiency.
Life Skills Coach Supervisor
ACES
Greensburg, Pennsylvania
02.2020 - 07.2024
- Facilitated development of personalized plans that addressed individual client needs.
- Supported individuals through active listening and empathetic engagement, fostering trust and openness.
- Cultivated positive client relationships by creating a safe, non-judgmental environment for emotional expression.
- Participated in weekly case reviews with clinical staff to discuss client progress towards goals.
Education
High School Diploma -
Greater Latrobe High School
Latrobe, PA05-2004
Some College (No Degree) - Social Work
Westmoreland County Community College
LatrobeSome College (No Degree) - Business
Southern New Hampshire University
Hooksett, NHSkills
- Route planning
- Vehicle maintenance
- Customer service
- Floral arrangement handling
- Time management
- Problem solving
- Friendly, positive attitude
- Multitasking Abilities
Timeline
Floral Delivery Driver
The Floral Fountain
05.2025 - Current
Fulfillment Associate
Amazon
07.2024 - Current
Life Skills Coach Supervisor
ACES
02.2020 - 07.2024
High School Diploma -
Greater Latrobe High School
Some College (No Degree) - Social Work
Westmoreland County Community College
Some College (No Degree) - Business
Southern New Hampshire University