Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks, forklifts and multiple types of trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives. Skilled in setting up, maintaining, and running different types of machines. Ability to guide and manage others.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/Operator
Millsap Transportation LLC
06.2023 - Current
Owner operator of a small one truck business leased to Oakley trucking
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Completed preventive maintenance and mechanical repairs on vehicles.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
City Driver/Line Haul Driver
FedEx Freight
08.2013 - 06.2023
Drive and operate CMV from one state to another safely
Completed required training programs regularly, staying up-to-date on industry best practices and safety regulations.
Enhanced customer satisfaction by consistently delivering freight on time and accurately.
Conducted thorough pre-trip inspections, identifying potential issues before they became problematic on the road.
Provided exceptional customer service during pickups and deliveries by addressing questions or concerns promptly according to company guidelines.
Communicated effectively with dispatchers, relaying pertinent information regarding delays or unexpected situations along the route.
Loaded and unloaded trucks efficiently while minimizing damage to goods during transit.
Developed strong relationships with customers, providing friendly and courteous service during each interaction.
Maintained accurate records of deliveries and pickups, submitting completed paperwork promptly to management.
Contributed to overall operational success by offering suggestions for process improvements when applicable.
Managed timely completion of assigned tasks despite weather challenges or other unforeseen obstacles throughout the day.
Resolved customer complaints professionally, working towards satisfactory solutions whenever possible.
Improved route efficiency by effectively planning and executing daily delivery schedules.
Collaborated with team members to ensure smooth operations between drivers and warehouse staff for optimal results.
Facilitated successful deliveries by verifying shipment details upon arrival at destination points for accuracy confirmation.
Navigated through heavy traffic efficiently, utilizing knowledge of local routes and GPS technology.
Maintained a clean driving record, ensuring safe and responsible driving practices at all times.
Handled fragile or hazardous materials carefully, adhering to safety regulations and procedures in all instances.
Assisted in warehouse operations, preparing shipments for timely dispatch to various locations.
Glue Line Operator/Shipping and Receiving Clerk
Rock Tenn/West Rock Corporation
05.1999 - 03.2009
Set up glue lines and run folding carton machines at high speeds
Loaded and unloaded product on and off conveyor line by routinely lifting up to 50 pounds.
Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Collaborated with team members to achieve daily production targets and consistently meet deadlines.
Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
Followed best manufacturing practices for operation of production equipment.
Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.
Maintained high-quality standards by performing regular quality checks on products throughout the production process.
Increased overall productivity by training new employees on proper procedures, equipment usage, and safety protocols.
Education
Commercial Driver's License (CDL) - Class A
06.2029
High school diploma -
Morrilton Sr. High School
Morrilton, AR
07.1996
Skills
Driving
Delivery Driver Experience
Vehicle Maintenance
Flatbed
Pallet Jack
Warehouse Supervisor Experience
Packaging
Commercial Driving
Assembly
Freight Experience
Shuttle Driving
Management
Warehouse Management
Heavy Equipment Operation
Route Driving
Merchandising
Shipping & Receiving
Tanker Experience
Commercial Vehicle Experience
Tractor-Trailer
Order Picking
Mechanical Knowledge
Load & Unload
Box Truck
Positive attitude and demeanor
Workplace safety
Operations management
Self-motivated and independent
Documentation and reporting
Strong communication skills
Forklift
Certification
Commercial Driver's License (CDL), A, 06/01/29, AR, H (Hazardous Materials), N (Tank vehicles), T (Double/triple trailers), X (Tank + Hazardous)