Brian Moline
Lancaster,OH
Summary
Well-trained professional with exemplary safe driving skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Bus Operator
Central Ohio Transit Authority
Columbus, Ohio
06.2009 - Current
- Answered questions from passengers with respect and accuracy, providing information about fares, and schedule details.
- Maintained full understanding of local roads and traffic patterns.
- Transported customers.
- Accepted and processed fares.
- Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Mentor/Trainer of new hire operators.
- Training new operators with pre/post trip inspections, bus operations, routes, fare collections, customer service, COTA policy and procedures.
- Union Steward- 2020 to present
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Educate new operators on contract procedures, administration and interpretation.
- Provided expertise on all facets of transportation employment law to help new hire operators make more effective decisions.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Ohio University
Athens, OHSkills
- Commercial Drivers License (CDL)
- Passenger Interaction
- Disruption Management
- Safe Driving Practices
- Dependable and Trustworthy
- Situational Awareness
- Driver Support
Accomplishments
Received numerous Customer Accommodations for safe driving and customer service.
Elected as union steward by my co-workers.
Have never been written up or disciplined in 13 years of service at COTA.
Affiliations
Transport Workers Union Local 208
Timeline
Bus Operator
Central Ohio Transit Authority
06.2009 - Current
Ohio University