Brian Morris

Oversee a team of 18-25 associates responsible for managing high volumes of first party and third party damage claims. Directed the handling of fire and theft claims alongside errors and omissions claims for Dairyland personal lines.

Guide two technical advisors in achieving technical excellence while fostering pathways for leadership advancement.

Enhanced production outcomes by implementing coaching strategies and providing regular feedback to align associate behaviors with organizational goals.

Developed innovative engagement initiatives to enhance collaboration among in-office and remote teams.

Managed nationwide high exposure loss claims related to automobile accidents, product failures, employment practices, and errors and omissions.

Managed detailed entry and routing of reports on severe exposure losses, ensuring prompt delivery to management.

Analyzed and controlled file expenses while developing budgets for each claim to optimize resource allocation.

Engaged in pretrial and mediation conferences to promote resolution and streamline legal processes.

Handled losses from large automobile dealerships and equipment for 48 contiguous states.

Evaluated insurance coverage, analyzed loss details, and negotiated equitable resolutions for claims.

Facilitated collaboration among team members to effectively address and resolve catastrophe loss incidents.