Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Muckian

Yorkville

Summary

Resourceful Senior IT Analyst with 15+ years of experience in data center operations and network management. Proven expertise in optimizing LAN/WAN performance, implementing new technologies, and leading critical upgrade initiatives. Successfully managed large-scale network installations and contributed to disaster recovery planning. Certified Data Center Technician Professional, dedicated to enhancing operational efficiency and ensuring secure network environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Analyst, IT

EXELON CORPORATION
Chicago
01.2003 - 12.2024
  • Company Overview: Electric utility company with 10K+ employees serving Northern Illinois and Pennsylvania.
  • Execute all phases of design, development, and support for LAN / WAN sites to optimize business performance.
  • Perform diagnostics, troubleshoot, and resolve critical issues.
  • Implement new technologies to maximize efficiency in alignment with business functions.
  • Maintain firewall devices, perform software upgrades, and administer comprehensive network installations.
  • Contribute to disaster recovery planning.
  • Electric utility company with 10K+ employees serving Northern Illinois and Pennsylvania.
  • Led successful upgrade of Cisco ACS software, ensuring secure access to enterprise Cisco equipment.
  • Served on Firewall operations team playing key role in successful Nokia, and Checkpoint upgrade.
  • Created a design and troubleshooting reference utilizing Visio network topology drawings.
  • Led team to resolve application issues related to network installation to improve system performance.
  • Drove all stages of design and implementation for Cisco and American Power networking products.

Network Specialist

IBM
Chicago
01.1997 - 12.2003
  • Major contributor to efficient administration of complex network infrastructure utilizing Nokia, Cisco routers, and switches.
  • Implemented installation and maintenance of network cable infrastructures including fiber and copper.
  • Oversaw Cisco ACS and CiscoWorks LMS across entire enterprise.
  • Executed troubleshooting and prescribed right-sized solutions to optimize system performance.
  • Managed network parts inventories and ensured compliance with SLAs.
  • Upgraded LAN topology from FDDI to Fast Ethernet, increasing network traffic throughput and reliability.
  • Improved compliance with service level agreements by streamlining installation procedures.

Education

Electronics -

DeVry Institute of Technology
Chicago, IL

Skills

  • Customer service
  • Process Improvements
  • Communication skills
  • LAN / WAN support
  • Project Management
  • Windows
  • Team Leadership
  • Computer networking
  • Microsoft Office
  • Computer hardware troubleshooting
  • Analysis skills
  • Help desk support

Certification

Certified Data Center Technician, CNET

Timeline

Senior Analyst, IT

EXELON CORPORATION
01.2003 - 12.2024

Network Specialist

IBM
01.1997 - 12.2003

Electronics -

DeVry Institute of Technology
Brian Muckian