Summary
Work History
Education
Skills
Timeline
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Brian Naatz

Springfield,MA

Summary

Highly skilled Recovery Specialist with background in both substance abuse and mental health recovery. Familiarity with implementing recovery plans, coordinating services, and providing emotional support to clients. Strengths include strong communication skills, ability to work well under pressure, empathy, and patience. Previous roles have seen significant improvements in client recovery rates due to impactful direct care and advocacy efforts.

Work History

Recovery Specialist

Addiction Campuses
Cummington, MA
  • Provided direct care to patients in a safe, respectful and therapeutic manner.
  • Adhered to all safety regulations while providing direct care services in clinical settings.
  • Provided direct care to patients under the supervision of a registered nurse or physician.
  • Provided direct care services, including therapeutic activities, and exercises.

Case Manager

Phoenix House Foundation
Holyoke , MA
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted clients in setting realistic goals and developing action plans.
  • Educated clients about alcoholism, recovery, and self-care techniques.
  • Maintained up-to-date case records with case activity status.
  • Identified barriers to client success and developed strategies to overcome them.

Assistant Store Manager

Dunkin Donuts
Springfield , MA
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Trained new employees on store policies, procedures and customer service standards.
  • Supervised cash handling processes to ensure accuracy of transactions.

Education

Drug And Alcohol Counseling

UMASS Springfield
Springfield, MA

Basic Studies

Springfield Technical Community College
Springfield, MA

High School Diploma -

Cabot High School
Cabot, VT

CDL License -

New England Tractor Trailor Training
Stafford, CT

Skills

  • Case management experience
  • Client safety and first aid
  • Client documentation
  • Behavior redirection
  • CPR certified
  • Reliability and punctuality
  • Compassionate caregiving
  • Care plan management
  • Behavioral management
  • Clinical quality program standards
  • Medication administration
  • Compassionate client care
  • Progress documentation

Timeline

Recovery Specialist

Addiction Campuses

Case Manager

Phoenix House Foundation

Assistant Store Manager

Dunkin Donuts

Drug And Alcohol Counseling

UMASS Springfield

Basic Studies

Springfield Technical Community College

High School Diploma -

Cabot High School

CDL License -

New England Tractor Trailor Training

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Brian Naatz