Nyosha Fowler
Dearborn Heights,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Direct Care Worker/Peer Recovery Specialist
Abound Rehabilitation Servicen
Lincoln Park, MI
06.2024 - Current
- Organized paperwork related to case notes, assessment forms and discharge summaries.
- Provided emotional support to clients experiencing difficult life transitions or crises.
- Followed care plan and directions to administer medications.
- Developed and implemented individualized action plans for clients.
- Conducted group and one-on-one counseling sessions with students to identify problem areas and develop solutions.
Chief Operating Officer
Commercial Cleaning Services
Detroit, Mi
08.2020 - Current
- Working together with key participants to compile the budget and review equipment and supply orders
- Spearhead’s strategies to steer the company’s future
- Driving operational capability to surpass customer satisfaction, retention, and company goals
- Manage company costs and implore initiatives to address theft and losses
- Monitoring invoices, money handling procedures, accounting, and bank processes
- Preparing timely and accurate performance reports
- Oversees initiatives for implementing better business practices
- Delegate’s responsibilities to staff members
- Employing various initiatives to coach employees to optimize their capabilities
- Complete performance reviews in a prudent manner
- Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements.
Owner Operator
Over the Road Driver
08.2019 - 04.2021
Company Driver
Over the Road Driver
Green Bay, WI
04.2019 - 08.2019
- Skilled in contacting customers by phone and arrange the pick-up time
- Highly proficient and efficient in preparing route plans
- Known for demonstrating a high level of courtesy and professionalism to customers and colleagues.
Company Driver
Yard Jockey
Tuscaloosa, AL
01.2013 - 01.2015
- Committed to helping passengers efficiently when loading and unloading their luggage
- Well-versed in the cleaning of both the inside and outside of the vehicle
- Proven record of picking up passengers and listening to their concerns.
Owner Operator
Over the Road Driver
01.2013 - 08.2013
- Hands-on experience in performing general maintenance work on all types of vehicles
- In-depth knowledge of different parts of vehicles and their functioning
- Excellent troubleshooting acumen in the event of a vehicle’s breakdown
- Able to perform CPR and First Aid when needed
- Great communication, interpersonal, and customer service skills.
Company Driver
Over the Road Driver
Green Bay, WI
12.2012 - 12.2012
- Able to give accurate and detailed information about routes and journey
- Demonstrated ability to provide a secure environment for passengers and employer while in transit
- Known for transporting passengers in a safe, timely, and efficient manner
- Adept at documenting and handling bill of landing and other documents.
Company Driver
Over the Road Driver
Lowell, AR
04.2012 - 12.2012
- Thorough understanding of motor vehicle engine functionality
- Practical skills in maintaining the log of mileage, the number of trips, freight, and destinations
- Knowledge of traffic laws and commercial DOT regulations
- Adherence to company policies and procedures
- Exceptional ability in interacting with guests and clients respectfully and amicably
- Willing to work a flexible schedule and locations
- Capable of lifting heavy items.
Company Driver
Over the Road Driver
Chattanooga, Tn
07.2010 - 11.2011
- Highly skilled in driving light and heavy vehicles
- Competent at checking the vehicle for problems and performing pre/post trip maintenance tasks
- Excellent driving record
- Knowledge of city streets, routes, and addresses
- Excellent GPS and navigation skills including mapping routes
- Demonstrated ability to drive both heavy and light vehicles following state issued guidelines
- Able to follow the employer’s instructions precisely on specified routes
- Known for demonstrating courtesy to passengers while they embark and disembark and while managing their luggage
- Highly skilled in maintaining and cleaning the interior and exterior of the vehicle
- Profound ability to read the route maps and use the GPS effectively and efficiently.
Skills
- Multitasking
- Time management
- Strong communication
- Customer service focus
- Problem solving
- Creative solutions
- Detail-oriented
- Teamwork
- Resourcefulness
- Logistics coordination
- Safety prioritization
- Budgeting
- Forecasting
- Payroll
- Administrative reports
- Financial documents
- Staff scheduling
- Performance reviews
- Customer satisfaction surveys
- Business management
- Inventory management
- Labor cost management
- Supply cost management
- Special projects assistance
- Vehicle operation and monitoring
- Training
- Brand awareness
- Sales growth tracking
- Productivity tracking
- First aid and safety
- Case management experience
- Care plan assessment
- CPR Certified
- Case Management
- Behavioral Management
Loadexperience
- General Commodity
- Refrigerated
- Hazardous Materials
Personal Information
Title: Experienced Manager - Operations and Logistics
Timeline
Direct Care Worker/Peer Recovery Specialist
Abound Rehabilitation Servicen
06.2024 - Current
Chief Operating Officer
Commercial Cleaning Services
08.2020 - Current
Owner Operator
Over the Road Driver
08.2019 - 04.2021
Company Driver
Over the Road Driver
04.2019 - 08.2019
Company Driver
Yard Jockey
01.2013 - 01.2015
Owner Operator
Over the Road Driver
01.2013 - 08.2013
Company Driver
Over the Road Driver
12.2012 - 12.2012
Company Driver
Over the Road Driver
04.2012 - 12.2012
Company Driver
Over the Road Driver
07.2010 - 11.2011
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