Brian Novak
Conroe,TX
Summary
Highly Motivated, Results-oriented professional with a successful sales background in auto and estate sales, coupled with management experience in both industries. Proven sales and leadership in the golf industry, known for a positive attitude, strong work ethic, coachability, and effective interpersonal skills. Committed to continuous personal and professional growth.
Overview
9
9
years of professional experience
Work History
Caddie Program Manager and Caddie
Caddiemaster Enterprises LLC
Ponte Vedra Beach, FL
02.2016 - Current
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Trained and developed personnel to improve safety, employee relations and resolve logistic issues.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
- Greeted golfers and provided them with information about the course layout and rules.
- Assisted golfers in selecting clubs and providing advice on how to approach each hole.
- Carried golf bags and marked scorecards during play.
- Inspected golf courses to identify potential hazards and determine yardage of holes.
- Observed weather conditions during play to ensure safety of players.
- Communicated effectively with customers regarding their needs in order to provide excellent service.
Administrative Sales Consultant
Gallery One Auctions and Estate Sales
Conroe, TX
05.2023 - 03.2024
- Created marketing plans and campaigns to promote products and services to potential customers.
- Negotiated contracts with vendors and suppliers to reduce operating costs.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
Operator
Bullock Construction
Willis, TX
02.2022 - 05.2023
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Learned and followed safety and emergency procedures.
- Taught new employees machine operation techniques and important business procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Checked control panel and gauges during equipment operation.
- Utilized hand and power tools and heavy machinery during manufacturing processes.
- Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
Service Advisor
Demontrond Auto Country
Conroe, TX
09.2018 - 04.2020
- Averaged sales of over $100,000 each month with gross profit of 60%
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Assisted 240 customers in average month by answering questions, responding to inquiries and handling telephone requests.
- Explained amount for expected services and provided detailed answers to customer questions.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
New Car Sales/Internet Marketing Manager
Bayshore Chrysler Jeep Dodge Ram
Baytown, TX
10.2014 - 10.2016
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Executed optimal sales strategies to achieve commercial goals for Bay Area market.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Followed up with customers to build long-term relationships and successful referrals.
- Managed sales negotiations and financing options.
Education
Youth Ministry
Arlington Baptist College
Arlington, TXSkills
- Client communication
- Integrity and Honesty
- Staff Management
- Planning and Coordination
- Multitasking abilities
- Collaboration
- Management Coaching
- Continuous Improvement
- Coachable
- Problem-Solving
Interests
- Outdoor Activities
- Team or Individual Sports
- Travel
Timeline
Administrative Sales Consultant
Gallery One Auctions and Estate Sales
05.2023 - 03.2024
Operator
Bullock Construction
02.2022 - 05.2023
Service Advisor
Demontrond Auto Country
09.2018 - 04.2020
Caddie Program Manager and Caddie
Caddiemaster Enterprises LLC
02.2016 - Current
New Car Sales/Internet Marketing Manager
Bayshore Chrysler Jeep Dodge Ram
10.2014 - 10.2016
Youth Ministry
Arlington Baptist College
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