Brian O'Keefe
Senior Auto Sales Representative
Buford,GA
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Strategic Sales Professional with over 20 years of experience. Committed to maintaining relationships with clients and retaining accounts to increase profit and sales. Proven sales leader with skill in multitasking and managing customers for enhancing product sales and increasing productivity. Highly skilled negotiator through effective leveraging and persuasion skills. Extremely goal oriented and very professional.
Overview
20
20
Dedication to the Auto Industry
Work History
Sales Professional
Atlanta Luxury Motors
Buford, GA
04.2017 - Current
- Provided timely and effective resolutions to objections, securing customers and ensuring their confidence through out the sales process, using active listening and interpersonal skills.
- Assisted customers with prompt and polite support in-person and on the telephone. Transferring calls and directing clients to the appropriate departments.
- Increased sales by offering advice on purchases and promoting additional products.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, product knowledge, closing deals. I assisted salesman with gaining customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding our personal quotas.
- Presented benefits consistent with company's brand values. Free oil change, refinance program, and special coupons available through our preferred customer programs.
- Maintained current knowledge of evolving changes in the new technology marketplace.
- Intercept customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing by offering advice on purchases and promoting additional products through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Organized sales paperwork, presented proposals and finalized contract.
- Developed and delivered engaging sales presentations to convey product benefits.
- Keep detailed records of daily activities through out my day, help impact my daily goals.
- Would get involved with any deals that could not be closed after 1st pencil by the salesman or would go in to increase gross profit.
- Would get involved with any deals that could not be closed after 1st pencil. Take turn over for other sales representatives to ensure the sale.
Sales Representative
Patriot Buick Pontiac Gmc
Charlton, MA
02.2006 - 03.2017
- Managed customer accounts to secure customer satisfaction and repeat business daily with the CRM.
- Followed up with every customer knowing satisfaction ratings through outstanding service would always be priority.
- Generated new leads through networking, social media, dropping off business cards, visiting the local events in town.
- Set and achieved company defined sales goals. Setting appointments, follow up exceeding min 18 cars a month.
- Always contributed to team objectives in fast-paced sales events. Tent sales, radio promotions, and ride and drive events.
- Enjoy lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base. Previous customers, and referral customers. Have always been key with my success.
Sales Representative
Gates GMC Nissan
Windham, CT
08.2002 - 02.2006
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales. Manufacturing rebates, or special financing and lease programs.
- Retained excellent C.S.I ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance.
- Informed customers of promotions that the dealership has for previous customers. Getting customer familiar with parts, and service department.
Sales Representative
Ragsdale Kia
Shrewsbury, MA
05.2001 - 08.2002
- Greeted customers and offered assistance with selecting vehicles that best fit the person or family needs.
- Assisted with payment options, lease terms and conditions. Purchase options and term values.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Education
Liberal Arts And General Studies
2001
Skills
- Have 20 years experience in the automotive industry
- Highly motivated, self starter
- Professional and Courteous
- Complex Problem-Solving
- Advanced sales Techniques
- Excellent Communication skills
- Leadership
- Customer Interaction
- Product knowledge and Service
- Extreme knowledge from Kia to Tesla
- CRM Certified
- Sales Expertise
Additional Information
Believe in balance between home and career
Very strong work ethic
Have had an extremely successful career in the auto industry and have passion for it.
Positive asset to any company
References available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Professional - Atlanta Luxury Motors
04.2017 - Current
Sales Representative - Patriot Buick Pontiac Gmc
02.2006 - 03.2017
Sales Representative - Gates GMC Nissan
08.2002 - 02.2006
Sales Representative - Ragsdale Kia
05.2001 - 08.2002
Woodstock Academy - , Liberal Arts And General Studies