Brian Orozco

Results-driven IT professional with extensive experience at Amazon Web Services, specializing in data center operations and troubleshooting. Proven expertise in data center hardware architecture and workload management, enhancing operational efficiency. Adept at implementing process improvements and fostering team collaboration to achieve high-performance metrics.

• Amazon Web Services, Ashburn, Virginia, Data Center Operations Technician Level 3, 09/01/21, Present, Process all incoming and outgoing data and reporting for assigned customers within an expected timeframe, Ensure all data issues are addressed in a timely manner, Complete the troubleshooting, configuration and replacement of storage devices within the server racks, Execution of all work to Data Center work process and procedure, Assist in performing root cause analysis for operational issues, Diagnosis, post checked, and ran script in CloudForge to servers that needed it, Assist in process improvements and inform best practices in data center operations
• ITrenew Inc, Sterling, Virginia, IT Audit Specialist, 06/01/21, 09/01/21, Troubleshot and graded inventory items to established specifications, Configured servers, switches, and apple products to factory default settings using Putty or proprietary OS settings for potential sale and distribution to clients such as Microsoft, Facebook, Spotify, Pandora, etc., Diagnosed testing to make sure proper functionality of items were up to company standards before inventorying or recycling the item, Proper use of company software called WITS to receive, inventory, or manage inventory procedures for certain products such as firewalls, switches, servers, laptops, LCD monitors, etc., Identified storage devices and correctly manage them via the company’s standard to erase, factory reset or remove data barring devices, Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations