Brian Padill

• Manage 300+ customer accounts through accurate invoicing and payment processing while administering CRM outreach campaigns, like Klaviyo, to ensure consistent communication and customer retention.
• Maintain & analyze $150K+ financial records; support reporting and budgeting
• Coordinate onboarding and procedural compliance for new employees
• Improve internal workflows contributing to a 98% satisfaction rate.

• Delivered clear presentations simplifying complex technical issues
• Built customer trust through solution based guidance and support
• Streamlined workflows through cross-team collaboration

• Maintained outreach databases and supported donor research.

• Planned campaign events drawing hundreds of attendees.

• Coordinated voter outreach and volunteer engagement.