Seasoned Outside Sales Representative with 5 -year track record. Bringing strong Heavy Duty knowledge, supporting business development and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
19
19
years of professional experience
Work History
Outside Sales Representative
FleetPride
Marietta, GA
10.2022 - Current
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Worked independently with minimal supervision.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Built relationships with customers and community to promote long term business growth.
Met or exceeded sales, customer service and loyalty program standards.
Comfort Advisor
American Residential Services
Norcross, GA
02.2024 - 09.2024
Conducted in-home consultations to diagnose customer needs and present comfort solutions.
Demonstrated how zoning systems can be used to regulate temperatures in multiple rooms simultaneously.
Recommended additional services such as air purification or dehumidification solutions as needed.
Mastered product and service offerings and patiently educated customers on HVAC solutions and multiple product options, warranties, pricing and financial options.
Ensured that all safety protocols were followed during each service call.
Outside Sales Representative
MHC Kenworth
Atlanta, GA
11.2018 - 09.2022
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built strong client rapport to establish diversified network of connections.
Operations Manager
Prestige Valet Services
09.2009 - 09.2022
Increased revenues by 30% within the first year as Operations Manager.
Managed a large scale Valet Company with over 60 employees and over 30 different accounts.
Reduced employee turnover by 20% through Comprehensive training and competitive bonuses.
Sales Representative
LAZ Parking
05.2007 - 07.2008
Developed new business by networking with valuable customers.
Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
Contacted satisfied customers to offer additional services.
Parked and retrieved customer vehicles in specified areas in a safe and efficient manner.
Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.
Promoted courteous treatment of customers and resolved guest service issues.
Sales Assistant
PMS
09.2005 - 05.2007
Earned numerous recognitions for exceptional customer service.
Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
Trained new employees on customer service, money handling and organizing strategies.
Processed cash, check and credit card payments.
Promoted courteous treatment of customers and resolved guest service issues.