Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Penhollow

Mableton,GA

Summary

Seasoned Outside Sales Representative with 5 -year track record. Bringing strong Heavy Duty knowledge, supporting business development and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.

Overview

19
19
years of professional experience

Work History

Outside Sales Representative

FleetPride
Marietta, GA
10.2022 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Worked independently with minimal supervision.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Met or exceeded sales, customer service and loyalty program standards.

Comfort Advisor

American Residential Services
Norcross, GA
02.2024 - 09.2024
  • Conducted in-home consultations to diagnose customer needs and present comfort solutions.
  • Demonstrated how zoning systems can be used to regulate temperatures in multiple rooms simultaneously.
  • Recommended additional services such as air purification or dehumidification solutions as needed.
  • Mastered product and service offerings and patiently educated customers on HVAC solutions and multiple product options, warranties, pricing and financial options.
  • Ensured that all safety protocols were followed during each service call.

Outside Sales Representative

MHC Kenworth
Atlanta, GA
11.2018 - 09.2022
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.

Operations Manager

Prestige Valet Services
09.2009 - 09.2022
  • Increased revenues by 30% within the first year as Operations Manager.
  • Managed a large scale Valet Company with over 60 employees and over 30 different accounts.
  • Reduced employee turnover by 20% through Comprehensive training and competitive bonuses.

Sales Representative

LAZ Parking
05.2007 - 07.2008
  • Developed new business by networking with valuable customers.
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
  • Contacted satisfied customers to offer additional services.
  • Parked and retrieved customer vehicles in specified areas in a safe and efficient manner.
  • Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.
  • Promoted courteous treatment of customers and resolved guest service issues.

Sales Assistant

PMS
09.2005 - 05.2007
  • Earned numerous recognitions for exceptional customer service.
  • Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Processed cash, check and credit card payments.
  • Promoted courteous treatment of customers and resolved guest service issues.

Education

High School Diploma -

Parkschule
Germany
1996

Skills

  • Project management
  • Logistics management
  • Performance evaluations
  • Verbal and written communication
  • Empowers high-performing sales teams
  • Direct sales
  • Positive and upbeat

Timeline

Comfort Advisor

American Residential Services
02.2024 - 09.2024

Outside Sales Representative

FleetPride
10.2022 - Current

Outside Sales Representative

MHC Kenworth
11.2018 - 09.2022

Operations Manager

Prestige Valet Services
09.2009 - 09.2022

Sales Representative

LAZ Parking
05.2007 - 07.2008

Sales Assistant

PMS
09.2005 - 05.2007

High School Diploma -

Parkschule
Brian Penhollow