Brian Petersen
Laurel,Mississippi
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
14
14
years of professional experience
Work History
Parts Representative
Burroughs Companies
Laurel , MS
04.2011 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Maintained clean and neat parts counter and sales floor.
Education
Diploma -
06.1983
Skills
- Pulling Parts
- Technical Documentation
- Till Counting
- Store Layouts
- Customer Needs Analysis
- Parts Identifications
- Customer Records
- Cold Calling
- Product Selection and Upselling
- Knowledge of Product Features
- Customer Inquiries
- Customer Communication
- Cash Register Operations
- Lift Trucks
- Verbal and Written Communication
- Safety Standards
- Returns Policies
- Inventory Records
Timeline
Parts Representative - Burroughs Companies
04.2011 - Current
Hillcrest High School - Diploma ,
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