Brian Peterson
Sun City,AZ
Summary
An exceptional jobholder with experience in customer service and hospitality, ready to excel in client-focused role. Skilled in resolving issues swiftly, ensuring satisfaction, and fostering positive client relationships. Strong emphasis on teamwork and adaptability, able to meet evolving needs and deliver consistent results. Known for effective communication, empathy, and proactive approach to enhancing service experiences.
Overview
7
7
years of professional experience
Work History
Service Ambassador
Panera Bread
Peoria, AZ
03.2020 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient operations during peak hours.
- Trained new staff on best practices for service delivery and menu knowledge.
- Maintained cleanliness and organization of dining and food preparation areas.
- Trained new kitchen staff on food safety and sanitation procedures.
- Managed inventory levels, ensuring timely replenishment of ingredients and supplies.
- Streamlined food preparation processes, reducing waste and improving efficiency.
Food Runner/Busser
Flemings Steakhouse
Scottsdale, AZ
02.2023 - 12.2025
- Delivered food orders promptly to ensure guest satisfaction and enhance dining experience.
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
- Assisted servers by anticipating needs and refilling drinks to improve table turnover rates.
- Maintained cleanliness and organization of service areas, contributing to a positive environment.
- Trained new food runners on proper procedures and standards for quality service delivery.
- Streamlined communication between front-of-house and kitchen teams to reduce order errors.
- Implemented best practices for food safety, ensuring compliance with health regulations.
Cashier/Sales Associate
Michaels Craft Store
Peoria, AZ
08.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Provided exceptional customer service to enhance shopping experience.
- Restocked merchandise displays to optimize product visibility and sales.
Education
High School Diploma -
Liberty High School
Peoria05-2021
Skills
- Strong work ethic
- Patience and composure
- Exceptional communication
- Professional appearance
- Cross-cultural sensitivity
- Customer service
- Attention to detail
- Multitasking and organization
- Computer skills
- Team collaboration
Timeline
Food Runner/Busser
Flemings Steakhouse
02.2023 - 12.2025
Service Ambassador
Panera Bread
03.2020 - Current
Cashier/Sales Associate
Michaels Craft Store
08.2019 - 03.2020
High School Diploma -
Liberty High School