Summary
Overview
Work History
Education
Skills
Timeline
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Brian Piper

Fortville,IN

Summary

Proven, self driven, sales leader with a track record of exceeding sales goals and boosting revenue, notably at Vivint. Skilled in complex negotiations and sales coaching, complemented by superior communication abilities. Excelled in building client relationships, leading to significant repeat business. Demonstrated adeptness in team development and performance optimization achieving outstanding sales results.

Overview

5
5
years of professional experience

Work History

Assistant Sales Manager

Vivint
04.2022 - 03.2024
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.
  • Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
  • Boosted company revenue by consistently meeting and exceeding sales targets in a highly competitive market.
  • Collaborated closely with management to implement new sales strategies, resulting in higher conversion rates from prospecting efforts.
  • Generated interest in products by delivering engaging presentations tailored to each prospective customer''s needs.
  • Built lasting relationships with customers, leading to repeat business and increased referral rates.
  • Secured long-term contracts with clients through diligent follow-up efforts after initial meetings.

Sales Representative

Champion Chrysler, Dodge, Jeep, And Ram
12.2021 - 03.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Delivered exceptional service, consistently meeting or exceeding performance metrics.
  • Established rapport quickly using active listening skills that led prospects down funnel towards eventual conversion into loyal clientele base.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Lifestyle Enrichment Assistant

Independent Adult Day Center
06.2021 - 12.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Freelance Choreographer

Myself
06.2019 - 02.2021
  • Adapted choreography as needed based on performer abilities or technical limitations of venues.
  • Choreographed performances for individuals and groups.
  • Developed new choreography for shows and organized rehearsals with team members.
  • Composed sequences of steps and moves for dancers.
  • Displayed portfolio to show off best work to potential clients and promote skills and value.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Enhanced artistic projects by incorporating innovative techniques and materials for impactful visual presentations.
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
  • Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
  • Collaborated with fellow artists on various exhibitions, resulting in increased exposure and networking opportunities.
  • Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
  • Facilitated workshops for aspiring artists, fostering a supportive learning environment and strengthening technical skills.
  • Expanded skillset continually by attending industry conferences, workshops or courses related to specific artistic mediums or practices desired further mastery upon within career development.

Education

Academic Honors -

Noblesville High School
Noblesville, IN
06.2019

Skills

  • Goals and performance
  • Sales Reporting
  • Team building and development
  • Sales Goals
  • Client Needs Assessments
  • Sales expertise
  • Complex negotiation
  • Sales Coaching
  • Territory Management
  • Superior communication abilities
  • Business development and planning
  • Customer Service

Timeline

Assistant Sales Manager

Vivint
04.2022 - 03.2024

Sales Representative

Champion Chrysler, Dodge, Jeep, And Ram
12.2021 - 03.2022

Lifestyle Enrichment Assistant

Independent Adult Day Center
06.2021 - 12.2021

Freelance Choreographer

Myself
06.2019 - 02.2021

Academic Honors -

Noblesville High School

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Brian Piper