Results-driven project manager with proven expertise in budget management, process improvement, and team collaboration. Successfully led cross-functional teams to enhance project delivery and achieve organizational goals.
Overview
21
21
years of professional experience
Work History
Analyst/Manager
Angeion Group
Philadelphia
06.2024 - Current
Developed reports that highlighted key findings and actionable recommendations.
Assisted in project management by tracking milestones and ensuring timely deliverables.
Maintained accurate records of all data collected during analysis processes.
Identified process improvement opportunities that enhanced operational efficiency.
Maintained positive working relationship with fellow staff and management.
Managed budget allocations for various departmental projects and initiatives.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Project Manager
Kroll Settlement Administration
Philadelphia
02.2021 - 03.2024
Coordinated cross-functional teams to deliver projects on time while ensuring compliance with standards.
Mentored junior project managers in best practices and methodologies, enhancing their skills in claims processing.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Coordinated resources across multiple departments and teams for successful project completion.
Prepared cost estimates for projects of varying sizes.
Implemented communication protocols between internal teams, facilitating smoother collaboration on project components.
Created team objectives and roles with specific goals outlined for each individual.
Drove continuous improvement of project delivery process by providing strong leadership.
Project Manager
Heffler Claims Group
Philadelphia
10.2016 - 01.2021
Led project planning and execution for complex claims management initiatives.
Coordinated cross-functional teams, achieving timely project delivery and compliance.
Developed project timelines and milestones to track progress efficiently.
Oversaw budget allocations and resource management for multiple projects simultaneously.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Provided guidance to team members regarding tasks assigned to them.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Senior Claims Analyst
Heffler Claims Group
Philadelphia
06.2010 - 09.2016
Reviewed documentation for accuracy and completeness to ensure proper claim processing.
Trained junior analysts on claims processing procedures and best practices.
Communicated with clients to gather information and clarify claim details, facilitating informed decision-making.
Implemented process improvements to enhance efficiency in claims handling workflows.
Conducted detailed reviews of denied claims to ensure accuracy of decisions and compliance with regulations.
Prepared reports summarizing findings of investigations into potential fraudulent activities to support compliance efforts.
Claims Analyst
Heffler Claims Group
Philadelphia
01.2005 - 05.2010
Conducted thorough investigations to verify information and support claim decisions.
Analyzed claims data to identify patterns and discrepancies, enhancing accuracy of submissions.
Maintained accurate records of claims progress and updates in the tracking system.
Presented findings to team members and management during meetings, facilitating informed decision-making.
Assisted in training new analysts on best practices and system usage procedures.